Trash Issue

ergo · 24 Jun 2010, 02:53 AM

If I drag a message from inbox or drafts to the trash, and then log out and back in, the trashed message reappears in the inbox or draft folder.....persistently.
This is, no doubt, a glitch.
Can this be fixed?
Don't know if anyone else has experienced this anomaly.

ergo · 24 Jun 2010, 07:36 AM

This problem seems to have been corrected; It's not happening again, so far.

laverton · 24 Jun 2010, 08:56 AM

Hi,

Yes, this sounds like a glitch. Could you supply some information to help us solve the problem? It would help to know:
- after dropping the message on a folder, is the message still in the message list or has it disappeared?
- what browser and browser version (e.g. IE 8, Firefox 3.6) are you using?
- does the browser report any javascript or other errors?

Thanks!

I just noted your reply saying it's working now. If the problem returns, please tell us!

24 Jun 2010, 02:53 AM	#1
ergo Member Join Date: Aug 2008 Location: Hyperspace Posts: 41	Trash Issue If I drag a message from inbox or drafts to the trash, and then log out and back in, the trashed message reappears in the inbox or draft folder.....persistently. This is, no doubt, a glitch. Can this be fixed? Don't know if anyone else has experienced this anomaly. Last edited by ergo : 24 Jun 2010 at 06:00 AM.

24 Jun 2010, 07:36 AM	#2
ergo Member Join Date: Aug 2008 Location: Hyperspace Posts: 41	This problem seems to have been corrected; It's not happening again, so far.

24 Jun 2010, 08:56 AM	#3
laverton Junior Member Join Date: Jan 2009 Posts: 28 Representative of: Runbox.com	Hi, Yes, this sounds like a glitch. Could you supply some information to help us solve the problem? It would help to know: - after dropping the message on a folder, is the message still in the message list or has it disappeared? - what browser and browser version (e.g. IE 8, Firefox 3.6) are you using? - does the browser report any javascript or other errors? Thanks! I just noted your reply saying it's working now. If the problem returns, please tell us!