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Runbox Forum Everything related to Runbox should go here: suggestions, comments, complaints, questions, technical issues, etc. |
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3 Aug 2007, 07:36 PM | #1 |
Junior Member
Join Date: Jul 2007
Posts: 4
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Runbox down again??
Can log in to webmail, but don't get any mail (not even the ones I send to myself from another provider). Can't send e-mail either (Outlook asks for username and password over and over again).
Status page says all systems are operational (but then again, they always say that). What is going on? -Jo Henrik |
3 Aug 2007, 07:47 PM | #2 |
Junior Member
Join Date: Aug 2007
Posts: 1
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I've had no new mail for an hour and a half; and I do get constant new mails....
If you connect and try to send mail via Runbox you get an 'unexpected' error which means that all inbound mails are bouncing.... Can we have an update from Runbox? |
3 Aug 2007, 07:56 PM | #3 |
Junior Member
Join Date: Jan 2005
Posts: 9
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same experience here - can't send (says password rejected) and test emails from another account not getting through.............groan
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3 Aug 2007, 08:01 PM | #4 |
Junior Member
Join Date: May 2006
Location: Shanghai
Posts: 4
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Well at least I'm not alone here in Shanghai... :-(
Webmail seems to work. But send with myself in cc I don't see them coming in. So not even sure they are sent out. IMAP/SNMP dead. Sylvain |
3 Aug 2007, 08:07 PM | #5 |
Member
Join Date: Jun 2003
Location: Bradenton, Florida
Posts: 65
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More specifically, I get this error (here is what I have submitted to support, but that only work 50% of the time, so I'll post it here as well) - of course now that I look at it closer, even though pop seems to be working (i.e. it connects and originally downloaded some mails), nothing new is coming in)
Good morning, I get a error when trying to send anything this morning from the runbox secure SMTP saying "421 unexpected failure, please try again later". POP works on it and both SMPT and POP work on my fastmail accounts, so I don't think it's me... Any ideas? Mike |
3 Aug 2007, 08:19 PM | #6 |
Junior Member
Join Date: Jun 2007
Posts: 16
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oh ****!
i have had no new mail since 11.09, tho i am receiving mail fine at my other account... and i have sent several important mails since then, didn't notice that the bccs weren't arriving, i was so hassled... can we know what's going on? i am trying to arrange some critical stuff, and if i have to do that all again.... |
3 Aug 2007, 08:23 PM | #7 |
Junior Member
Join Date: Jun 2007
Posts: 16
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can we at least know what may have happened to mails which webmail seemed to send correctly during the last hour and a half? are they queued somewhere? or are they lost forever???
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3 Aug 2007, 08:40 PM | #8 |
Senior Member
Join Date: Oct 2006
Location: Switzerland
Posts: 138
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SMTP is definitely down. Webmail seems to send correctly but who knows.
Service status page is useless. It perennially indicates service is OK when it clearly isn't. Once again, an unacknowledged service interruption is causing serious problems for me (and others). FIX IT. UPDATE SERVICE STATUS. |
3 Aug 2007, 09:25 PM | #9 |
Junior Member
Join Date: Jun 2007
Posts: 16
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webmail can't be sending, unless it has disable the bcc function.
mail i bcc to myself is delivered to 2 accounts. the other one is working fine, but... no mail i sent since 11.12am has reached it... |
3 Aug 2007, 09:28 PM | #10 |
Junior Member
Join Date: Jun 2007
Posts: 16
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correct that: a mail i sent at 12.13pm was delivered about 30 minutes ago... so it seems it is going out, but with a 90sth minute delay...
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3 Aug 2007, 09:34 PM | #11 |
Junior Member
Join Date: Mar 2006
Location: Oslo, Norway
Posts: 4
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Runbox staff member?
Hi,
I guess that you are running your *** off to fix the current problems, but it would actually comfort me if one of you guys just dropped a line here to tell us that you are aware of the problem and working on it... hm |
3 Aug 2007, 10:04 PM | #12 |
Junior Member
Join Date: Jun 2007
Posts: 16
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looks like things are getting back to normal... queued mail now seems to be being delivered, tho some older items sent as webmail still not sent...
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3 Aug 2007, 11:40 PM | #13 |
Essential Contributor
Join Date: Sep 2004
Location: Marlow Bucks
Posts: 417
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POP and IMAP down
I cannot use either POP or IMAP they are both down.
Helen |
4 Aug 2007, 12:18 AM | #14 |
Essential Contributor
Join Date: Sep 2004
Location: Marlow Bucks
Posts: 417
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Can't get into webmail either now?
Helen |
4 Aug 2007, 01:18 AM | #15 |
The "e" in e-mail
Join Date: Sep 2001
Location: Oslo, Norway
Posts: 2,938
Representative of:
Runbox.com |
Our apologies for not responding to this earlier -- our automatic monitoring system did not alert us that there was a problem.
There seems to be delays and connection issues with one of our MX (mail exchanger) servers, causing intermittent error messages. We're looking into it now. - Geir |