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Old 12 May 2021, 12:43 AM   #1
hassebasse
Junior Member
 
Join Date: May 2021
Posts: 2
DKIM problems

Hi

I have a Office 365 account with Exchange to handle all my emails and the settings there seem to be perfect when I test with MX Toolbox.

My problem is connected with emails sent from the PHP Software Dolibarr installed on a Debian Linux server Server. Dolibarr is a web based PHP admin software and it includes an email module.

When sending from Dolibarr and anlyzing the Emaiheader with MX Toolbox I have the messages

Dkim Signature Error:
No DKIM-Signature header found

and

Dkim Signature Error:
There must be at least one aligned DKIM-Signature for the message to be considered aligned.

For the emails from the Dolibarr module, I use the SMTP server of Exchange and I belived that it would give the same result in MX Toolbox as when sending emails from Outlook, but no, It give DKIM warnings.

How come, and how to handle it?
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Old 12 May 2021, 02:20 AM   #2
jtayd
Junior Member
 
Join Date: Feb 2021
Posts: 19
Contact office 365 to see if itís an issue at their end or can be fixed, also ask your web host. I know sometimes itís just a few settings need changing.
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Old 12 May 2021, 04:02 AM   #3
hassebasse
Junior Member
 
Join Date: May 2021
Posts: 2
Thanks, but I'm my own web host, running my own wevserver on Debian Buster. I suppose it has to do with my web server, but I don't know how to handle it.
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