Mail quotas in the plans pricing page

[hadaso]

This page In Fastmail's website lists the various plans and their pricing.
However the page contradicts itself on the matter of quotas:
In the top section the mail storage quotas are 6/60/150 GB (per user, depending on plan) and in the bottom section they are 5/50/100 GB.
I my mailbox (bottom left corner) it says I am using 7.7 GB out of 50 GB, so I guess the bottom section of the page is the correct one for my account. Perhaps when I renew the quota will change? Is there a reason or the different quotas in the two sections, or is there a mistake in the page?


Also, my account has been a "family account" for about the past 15 years. When Fastmail started having multiple users accounts they were either classified as either business accounts or family accounts, and each had a separate set of three levels of users. Now it seems that my account is not classified as a family account, but rather as a "mix and match" type business account. This costs a bit more than a family account, so I wonder if there is any downside or side effect to changing from a mix and match type business plan to a family plan. I have 3 standard users and one basic: it seems the standard users will not see a change in feature set, and the basic user will be upgraded. But then I am a bit worried about side effects, because in the past family and business account seemed to be incompatible (you couldn't have some users with family type accounts and other users with business type accounts within the same group account). So it's a bit confusing because of the way it was done in the past, and also the plan pricing page doesn't allow easy comparison of features between business and individual or family accounts, so perhaps there is a hidden reason (says paranoid me).

[JeremyNicoll]

Originally Posted by hadaso

This page In Fastmail's website lists the various plans and their pricing.
However the page contradicts itself on the matter of quotas:
In the top section the mail storage quotas are 6/60/150 GB (per user, depending on plan)

In the page I see (I assume you're looking at the 'Business' quotas rather than 'Individual' ones), the top figures are described as 'total' storage, not 'mail' storage; if you hover over the figures the pop-up text shows it's mostly mail, partly file storage, just the same as the figures in the lower section.

[hadaso]

Originally Posted by JeremyNicoll

... 'total' storage, not 'mail' storage; if you hover over the figures the pop-up text shows it's mostly mail, partly file storage, just the same as the figures in the lower section.

Don't know why I missed this. Maybe my math training. They say that the shoemaker walks barefoot...



The total is a but meaningless, since you cannot reallocate file storage to mail storage and vice versa. (There is a way to share storage with other users in a group account, by sharing folders.)