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digp · 10 Mar 2021, 07:31 PM

I received an inane response.

I did follow it up.

They seem to pick and choose what support emails they reply to.

I get it is a $12 a year service but I would pay $20-25 to get a better service.

I have added a new user to an old FM account and so now have IMAP email on my phone using the basic FM account and have it set to fetch email from other providers now.

I will keep the mailo account as a free account in the hope it improves.

I was really unimpressed with IMAP too.

I found it slow, opening an email on the phone, I could see the icon telling me to wait while it loaded. Fastmail experience is totally different to this.

10 Mar 2021, 07:31 PM	#16
digp Master of the @ Join Date: May 2003 Posts: 1,326	I received an inane response. I did follow it up. They seem to pick and choose what support emails they reply to. I get it is a $12 a year service but I would pay $20-25 to get a better service. I have added a new user to an old FM account and so now have IMAP email on my phone using the basic FM account and have it set to fetch email from other providers now. I will keep the mailo account as a free account in the hope it improves. I was really unimpressed with IMAP too. I found it slow, opening an email on the phone, I could see the icon telling me to wait while it loaded. Fastmail experience is totally different to this.