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Battled another several rounds with Google cs today and they promise me that in a "day or two" my G Suite will be working properly. We will see, but the people I spoke to were very friendly, polite, and trying to be helpful. I think one woman sounded like she was really working on the issue, so I am somewhat hopeful. In any case, this reminds me of how important customer service is to any product, particularly one like email and office software that can be the difference between getting work done and nothing ...And, it again points out how horrible most Help information is: incomplete, incomprehensible, and incorrect.
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