Quote:
Originally Posted by JeremyNicoll
Yeah, it's sad. And yet they now employ people whose only job seems to be to write marketing guff.
Half my emails go to Fastmail, but the other half go elsewhere, to a London based ISP who've long had a solid technical grounding.
I pay them just for an email account & to host a couple of domains for me, and use a different company for my internet connection, which is possibly unusual. I became a customer of theirs in 2003 or a little earlier, I think ...<snip>...
Their technical support is still good. ...<snip>...
... and they were polite and professional and kept me informed throughout. ...<snip>...
Weekend support is a little slower but not non-existent.
The company concerned is Andrews & Arnold - https://www.aa.net.uk/
It's not cheap, though for peace of mind etc (having an alternative to FM) I think it's worth it. |
I too have been receiving Fastmail's marketing emails and have thought wouldn't it make more sense to get some tech support people to fix current users problems?
Andrews & Arnold sounds outstanding. Thank you for the info. I will look into them for domain and email hosting for someone I know who has a business.