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Old 29 Jan 2017, 04:50 AM   #10
tony17112acst
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Join Date: Jan 2017
Posts: 31
I just got off the phone with Comcast tier 2 support and after denying that they could be the problem, I was put on hold for a while while they ran some tests.

Comcast concluded that Comcast is indeed not handing off the emails to Freehostia because:

"They lack a valid: DMARC record, SPF record and DKIM record."

I will have to research all that and send a message to Freehostia's support, but I thought I'd post here first :-)

But I did ask to clarify and they were clear that it's NOT the case that Frehostia is rejecting the messages, it's that Comcast refuses to hand them off due to the lack of protocol.

Last edited by tony17112acst : 29 Jan 2017 at 04:56 AM.
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