Major increase in file and attachment sizes

brong · 18th March 2005, 08:16 PM

Effective immediately, all users can send and receive larger attachments.

Raising the bar from our previous 7Mb largest attachment size, the sizes are now:

10MiB - Guest and Member
30MiB - Full
50MiB - Enhanced

These apply to the sum of the sizes of all attachments on any email, and also to the maximum size of any upload or download from filestorage.

This information is also available in the pricing table.

See also the blog posting.

Please post any comments or bug reports in this thread.

Thanks,

Bron.

edit: yes, thanks elvey, MiB indeed.

ultraboy · 18th March 2005, 10:09 PM

Thanks for the free upgrade!

It's not working for me though. I tried to upload a 40 mb zip and then a 12 mb zip. Didn't work in both cases. I got the following error message:

Quote:

Request Entity Too Large

The requested resource
/mail/
does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.

I have an enhanced account with plenty of unused space/bandwidth and use Opera 8 Beta 3.

sflorack · 18th March 2005, 10:30 PM

Does this mean that FM may lower the prices of file storage, too?

brong · 18th March 2005, 11:02 PM

Sorry about that!

We thought we'd specced it all out so carefully, and forgot to restart the frontend proxies with the new config, so they still had the old size limits on them. We've restarted them now.

I did test by emailing myself a copy of the current linux kernel (about 36Mb), but didn't re-test filestorage on production straight away because my Australian DSL connection takes forever to do file uploads...

I've just uploaded a 12Mb file to my filestorage and it worked, so it should be good now.

Apologies again,

Bron.

ultraboy · 19th March 2005, 12:06 AM

Thanks a lot, brong. Works perfectly now.

Anon48 · 19th March 2005, 12:09 AM

Thanks for the great news!

FastMail just keeps getting better and better. Thumbs up to the FM team for the excellent standards they have established and maintained.

Anon48

FMRocks · 19th March 2005, 02:26 AM

Thank you! Even though I am not one for large attachments, this represents FM's level of dedication to its users. Also should be especially helpful in file uploads. I knew FM was listening.

Lee · 19th March 2005, 04:02 AM

Quote:

Originally posted by brong

Raising the bar from our previous 7Mb largest attachment size, the sizes are now:
10Mb - Guest and Member

30Mb - Full

50Mb - Enhanced

The pricing table lists the following limits for guest and member. Is there a typo here?

File storage quota: 1mb
Max file size: 1mb
Monthly file transfer quota: 10mb
Hourly file transfer quota: 5mb

FMRocks · 19th March 2005, 04:25 AM

Quote:

Originally posted by Lee
The pricing table lists the following limits for guest and member. Is there a typo here?

File storage quota: 1mb
Max file size: 1mb
Monthly file transfer quota: 10mb
Hourly file transfer quota: 5mb

Nope, no typo there. 1MB is the file-storage limit (NOT email storage, but file storage) for Guest and Member accounts. Monthly transfer quota IS 10MB for Guest and Member accounts. The new limits apply to email attachments and file storage, where applicable. Obviously, members and guests cannot now (and never have been able to) take advantage of the limit on file storage uploads.

Lee · 19th March 2005, 04:29 AM

Thanks. I see the logic in it now.

oysterquartz · 19th March 2005, 05:36 AM

Quote:

Originally posted by FMRocks
Thank you! Even though I am not one for large attachments, this represents FM's level of dedication to its users. Also should be especially helpful in file uploads. I knew FM was listening.

Finally

Too bad that only by airing our grievances in public, ad infinitum, can we ensure FM's level of dedication to its users

I'm always happy to oblige on that front

That said a big thumbs up to brong! As a long time Enhanced user upload limits were the only significant factor which prevented me from fully enjoying FM.

Many thanks!

pcs · 19th March 2005, 06:02 AM

Very nice increase, I was expecting 30 meg for enhanced (which would have been fine), instead enhanced levels get 50mb!

Small attachment sizes (relative to some other pay services) was one of the few things I thought fastmail could really improve on. The last thing on my personal list, is a "universal search" option.

beq · 19th March 2005, 08:48 AM

Thanks Mr. brong and FM! So you must've increased the intrinsic 30MB internal size limit that you guys had told me before?

And just to confirm, would the 50MB Enhanced limit also apply to everything else (besides inbound/outbound SMTP transfers) such as:
- POPLink fetches
- IMAP client moving messages

Thanks again. Oh and for FTP (soon) too! BTW would FTP also be subject to the 50MB limit?

ady · 19th March 2005, 08:53 AM

I tried sending 30MB of attachement to my alias, but after sometime doesn't seem to get through.

edit: Oops, sorry. forgot that I have a rule to mmove big mails into one folder. False alarm. Sorry about that!

shampoo · 19th March 2005, 11:10 AM

Try sending *someone else* a 50-meg attachment. When it bounces back and eats your bandwidth, you'll be crying. At the very least, the other party won't even be able to accept such a large size.

Anyway... FTP/WebDAV is for such large stuff, not email.

18th March 2005, 08:16 PM	#1
brong The "e" in e-mail Join Date: Jul 2004 Location: Oslo, Norway Posts: 2,380 Representative of: Fastmail.fm	Major increase in file and attachment sizes Effective immediately, all users can send and receive larger attachments. Raising the bar from our previous 7Mb largest attachment size, the sizes are now: 10MiB - Guest and Member 30MiB - Full 50MiB - Enhanced These apply to the sum of the sizes of all attachments on any email, and also to the maximum size of any upload or download from filestorage. This information is also available in the pricing table. See also the blog posting. Please post any comments or bug reports in this thread. Thanks, Bron. edit: yes, thanks elvey, MiB indeed. Last edited by brong : 21st March 2005 at 09:27 AM.

18th March 2005, 11:02 PM	#4
brong The "e" in e-mail Join Date: Jul 2004 Location: Oslo, Norway Posts: 2,380 Representative of: Fastmail.fm	Upload of big files failing... Sorry about that! We thought we'd specced it all out so carefully, and forgot to restart the frontend proxies with the new config, so they still had the old size limits on them. We've restarted them now. I did test by emailing myself a copy of the current linux kernel (about 36Mb), but didn't re-test filestorage on production straight away because my Australian DSL connection takes forever to do file uploads... I've just uploaded a 12Mb file to my filestorage and it worked, so it should be good now. Apologies again, Bron.

19th March 2005, 11:10 AM	#15
shampoo Member Join Date: Jun 2004 Posts: 89	Ooops Try sending someone else a 50-meg attachment. When it bounces back and eats your bandwidth, you'll be crying. At the very least, the other party won't even be able to accept such a large size. Anyway... FTP/WebDAV is for such large stuff, not email. Last edited by shampoo : 19th March 2005 at 11:37 AM.

18th March 2005, 10:30 PM	#3
sflorack The "e" in e-mail Join Date: Feb 2002 Posts: 2,638	Does this mean that FM may lower the prices of file storage, too?

19th March 2005, 12:06 AM	#5
ultraboy Member Join Date: Dec 2004 Posts: 95	Thanks a lot, brong. Works perfectly now.

19th March 2005, 12:09 AM	#6
Anon48 Junior Member Join Date: Dec 2002 Location: Riyadh, Saudi Arabia Posts: 19	Thanks for the great news! FastMail just keeps getting better and better. Thumbs up to the FM team for the excellent standards they have established and maintained. Anon48

19th March 2005, 02:26 AM	#7
FMRocks The "e" in e-mail Join Date: Sep 2002 Location: FM does NOT refer to Fastmail (anymore). Posts: 4,034	Thank you! Even though I am not one for large attachments, this represents FM's level of dedication to its users. Also should be especially helpful in file uploads. I knew FM was listening.

19th March 2005, 04:29 AM	#10
Lee Senior Member Join Date: Apr 2002 Posts: 139	Thanks. I see the logic in it now.

19th March 2005, 06:02 AM	#12
pcs Essential Contributor Join Date: Mar 2003 Posts: 204	Very nice increase, I was expecting 30 meg for enhanced (which would have been fine), instead enhanced levels get 50mb! Small attachment sizes (relative to some other pay services) was one of the few things I thought fastmail could really improve on. The last thing on my personal list, is a "universal search" option.

19th March 2005, 08:48 AM	#13
beq Cornerstone of the Community Join Date: Jan 2005 Location: USA Posts: 894	Thanks Mr. brong and FM! So you must've increased the intrinsic 30MB internal size limit that you guys had told me before? And just to confirm, would the 50MB Enhanced limit also apply to everything else (besides inbound/outbound SMTP transfers) such as: - POPLink fetches - IMAP client moving messages Thanks again. Oh and for FTP (soon) too! BTW would FTP also be subject to the 50MB limit?

19th March 2005, 08:53 AM	#14
ady Essential Contributor Join Date: Apr 2002 Location: Singapore Posts: 482	I tried sending 30MB of attachement to my alias, but after sometime doesn't seem to get through. edit: Oops, sorry. forgot that I have a rule to mmove big mails into one folder. False alarm. Sorry about that!