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Email Comments, Questions and Miscellaneous Share your opinion of the email service you're using. Post general email questions and discussions that don't fit elsewhere. |
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#1 |
Junior Member
Join Date: Jun 2013
Posts: 2
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Lavabit.com Down ?
I cannot access the website for the past 4 hours or so. Checked http://www.downforeveryoneorjustme.com/ and it is down according to the website.
Can anyone share lavabitīs performance as an email server and how long can it take to restore itself, reasons it is down,...? Read in another thread that lavabit was just down less than a month ago, on May 16 due to server maintenance. Starting to get concern with this site... Last edited by pe3 : 12 Jun 2013 at 07:52 AM. |
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#2 |
Essential Contributor
Join Date: May 2005
Location: Indy
Posts: 208
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Running into issues as well. Difference is that I can get to the log-in page, however it says that the password is wrong and/or account no longer exists.
I once had a paid account with them, as I am all about supporting the smaller independents. However, due to some failures to deliver on their end, I let it expire. I have only known of an outage once in the past few years, and it was back up within a few hours. This time, if it does not come back, I am not too concerned... More info in this thread: http://www.emaildiscussions.com/showthread.php?t=66818 Last edited by cheviot : 12 Jun 2013 at 09:33 AM. Reason: Link to existing thread |
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#3 |
Essential Contributor
Join Date: May 2005
Location: Indy
Posts: 208
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As of 8pm EDT it's up again...
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#4 |
Senior Member
Join Date: May 2012
Location: north
Posts: 157
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down again!
pop/smtp and webinterface are not working atm. confirm? |
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#5 |
Cornerstone of the Community
Join Date: Jul 2009
Posts: 879
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I reached the webmail login page OK, but after entering credentials I received a message saying the servers were undergoing maintenance. A check with isup.me indicates the site is not down, and I reckon that is technically true, although webmail is not accessible at the moment. Let's hope it is indeed just routine maintenance.
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#6 |
Member
Join Date: Jul 2005
Posts: 30
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Still down 9:48 EDT
Boohoo.
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#7 |
Senior Member
Join Date: Jun 2004
Location: YouEssAey
Posts: 145
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The Lavabit backend servers are undergoing maintenance. Please try again later.
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#8 |
Senior Member
Join Date: May 2012
Location: north
Posts: 157
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Now pop/smtp and webinterface unavilible! 17:30 cet (or 5:30 pm)
Code:
official news from the website: News Bits 08.07.13 System is down for maintenance. |
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#9 |
Junior Member
Join Date: Dec 2011
Posts: 20
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We've been having some intermittent issues with the storage system over the last day or two.
We started moving mail to a new storage system today, but this is taking longer than expected -- we hoped to get everything finished during the off-peak times but things didn't work out that way. Sorry. :/ Incoming mail will be queued by sending systems for delivery once everything on our end returns to normal. No mail should be lost. Sorry for all the trouble. We're working to get this sorted out as quickly as possible. |
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#10 |
Senior Member
Join Date: May 2012
Location: north
Posts: 157
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thank you for the information.
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#12 |
Cornerstone of the Community
Join Date: Mar 2011
Location: ~$
Posts: 652
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@PeteLavabit: If you're one of the owners of Lavabit or an employee who plans to stay for a while, please send a message to the mods so that they'll recognize you as an official representative of Lavabit. Several other email services have representatives here, and I'm sure their presence helps boost confidence in the companies they work for.
This is even more important because a perceived lack of support, along with the actual lack of any noticeable development in the past 5+ years, is one of the most serious worries that members of this forum seem to have about Lavabit. You might not want to bother because we're some random Internet forum that has no relation to your company, but you have an account here anyway, so why not? Putting a link to your official update channel (Zendesk, company blog, Twitter, anything) on your homepage would be also appreciated. |
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#13 | |||
Junior Member
Join Date: Dec 2011
Posts: 20
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Quote:
Quote:
That said, since I started working there two years ago the typical response time to support queries has been a few hours (though occasionally longer). Every non-spam inquiry gets a response. Quote:
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#14 | ||
Junior Member
Join Date: Aug 2013
Posts: 10
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When the website just says
Quote:
But when you say Quote:
So... I wish the website would provide better information. |
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#15 |
Junior Member
Join Date: Dec 2011
Posts: 20
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Message received and understood. Thanks for your patience.
We're working on a bunch of things that should help improve notifications/communications with users (and the public): having some sort of public feed (perhaps on Twitter) to which people can subscribe to get updates, having more detailed announcements, having publicly-available schedules of upcoming planned maintenance, and others are all on the list of planned improvements. |
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