feature request: folder jumping - Page 2

elfspice · 10th February 2003, 03:08 PM

just to get the nasty stuff out of the way first, it is not a major threat of one customer going awol. I have been up to now evangelising for fastmail. Telling the people I am unhappy with no energy being directed at thinking about the idea is fair enough, as is saying I would jump ship if there was no flexibility or concern for customers at fastmail. As for the comparison thing, microsoft is not all bad, as I also mentioned in the email, with regards to their interfaces, they are the best in the industry pretty much.

Thankyou jeremy for pointing out that interface things are easy to change, as a programmer I know this is true.

where's the wiki? how do I participate in something like that?

Is it possible that maybe some effort could be put into making the interface more customisable? Give people the ways that most people find easy, but give the options for the power users to have it work differently. (?)

It was my perception that part of fastmail's success comes from the fact that their interface is more customisable than any other webmail, lower in bandwidth consumption, in simple terms, giving people what they want.

elfspice · 10th February 2003, 03:13 PM

Also as for the idea of me going to the effort of producing a proof of concept for the idea, that's a lot of energy (well, at least three hours). I would want to be assured that I would recieve some some sort of recompense for my effort, like maybe an upgrade to enhanced membership level for example, a year starting as of when it is granted.

fair enough? really if it is a good idea, it's not much to pay for it.

Jeremy Howard · 10th February 2003, 03:17 PM

The Wiki is here: http://wiki.fastmail.fm .

There's no official system for compensating people who provide ideas, feedback, etc I'm afraid.

elfspice · 10th February 2003, 03:22 PM

people are so easily offended.

I was just speaking my mind. I'm not a very diplomatic person I will grant you that, but the weight of my 'threats' and 'insults' should be given due credit (ie very little since I am but one person). to speak in ill considered terms is certainly not regarded well by people, but it is a sign of maturity to take childish insults and threats the way an adult would - with contempt. I wasn't about to go and slander fastmail, and certainly would never consider doing such a thing, I just wouldn't be quite so passionate about how good I think it is. Besides all this, flames just end up in tears.

elfspice · 10th February 2003, 03:28 PM

Quote:

Originally posted by Jeremy Howard
The Wiki is here: http://wiki.fastmail.fm .

There's no official system for compensating people who provide ideas, feedback, etc I'm afraid.

well, as contributors of what may turn out to be valuable IP, that's putting me off doing any more a little. Certainly it would build loyalty if you considered the idea, and of course, the new ideas would need to be road tested before you could really say the idea was worth something. But I would feel more loyal to fastmail if I got something in return for making the effort to help you improve your service.

I will try to keep negative terms out my posts here in future, there is always a positive side when a negative side is expressed, I should be more considered in my expressions, it would probably pay off.

FMRocks · 10th February 2003, 03:42 PM

Jeremy:

elfspice has a point. At least when FM implements (not just considers) an idea, and coding from a contributor from outside the FastMail crew, and that employment of what the contributor builds raises revenues, it is not too much to ask for a one or two years of enhanced account in return.

elfspice:
You might want to resolve this privately with Jeremy and Rob rather than in public on the forum.

elfspice · 10th February 2003, 04:32 PM

thanks fmrocks, sorry people, about my blusterousness

Jeremy Howard · 10th February 2003, 05:04 PM

Quote:

Originally posted by FMRocks
elfspice has a point. At least when FM implements (not just considers) an idea, and coding from a contributor from outside the FastMail crew, and that employment of what the contributor builds raises revenues, it is not too much to ask for a one or two years of enhanced account in return.

No, it's not. And when people who have helped out ask me for stuff, I normally say yes. Rob and I both are also very generous with our time with people who want to learn about cool stuff while working with FastMail.FM. But as I said, there's no official mechanism for any of this.

If you want to add something to FastMail.FM, then feel free to get involved. You'll probably learn a bit, get to work with interesting people, and hopefully see your favourite email service improve too. And maybe you'll even get a bit more tangible thanks from us too...

Onno · 10th February 2003, 07:44 PM

Just to add to J's comments: I've been doing this myself (volunteering for FM) and have been able to learn quite a few things that I wouldn't have learned in my current work as I am in the networking field. Most importantly, it's fun to get involved.

elfspice, I understand your point about helping a commercial company make more money without getting financial compensation. However, it's still your choice - if it's not worth it to you, then you don't have to. For me, it's something I enjoy doing while learning some new things. The fact that I don't get specific compensation just makes it easier to take a break when I want/need one.

FMRocks · 10th February 2003, 11:46 PM

Jeremy/Onno:

Thanks for the comments.

Quote:

by Jeremy Howard
No, it's not. And when people who have helped out ask me for stuff, I normally say yes. Rob and I both are also very generous with our time with people who want to learn about cool stuff while working with FastMail.FM.

That's what I thought. That is why I adviced elfspice to take the matter to you guys privately, because I just know FastMail just can't not make people happy

.

Well anywho, keep up the good work guys. BTW, Onno, we are awaiting the next killer feature announcement from you any day now.

Onno · 11th February 2003, 12:05 AM

Quote:

Onno, we are awaiting the next killer feature announcement from you any day now.

I think it'll be mostly Nico/Jeremy/Rob announcing killer features. The last few weeks I've not been able to do much, but I'll be back on track pretty soon doing my thing. Unfortunately my thing does not involve killer features usually.

I'm just working away at the background a bit, mostly messing with the server the blog and wiki are on at the moment.

FMRocks · 11th February 2003, 12:12 AM

Well, ok then, we're going to expect your "thing" soon. Keep making FM better and more reliable; every time FM does an improvement, I think the laws of diminishing returns (you know, FM is already so good, it can't get much better) are going to kick in now, ... and boy every single time I'm proven wrong, but don't worry, I like being wrong in this regard

.

Keep up the great work

.

robert@fm · 11th February 2003, 03:11 AM

Just ask yourselves, how many other commercial services would have posted about them (and by one of the owners, yet) a thread with "fun" in the title?

Jeremy Howard · 11th February 2003, 05:44 AM

Quote:

Originally posted by Onno
I think it'll be mostly Nico/Jeremy/Rob announcing killer features.

That's not even close to being true! - Onno, you've created a number of cool features; it's just that you find cool stuff that other people have written and install/configure them, whereas we inefficiently write our own things...

The Wiki and Blog are both cool features, and the CVS thing you created for the internal team is also much appreciated (as is the CVS notification system, thanks Kirill!)

masta · 11th February 2003, 05:50 AM

Quote:

Originally posted by Jeremy Howard

The Wiki and Blog are both cool features, and the CVS thing you created for the internal team is also much appreciated (as is the CVS notification system, thanks Kirill!)

Yeah

Seems like everyone loves the wiki, it provides a great way to publish and refine ideas, I never thought this could be so useful for us

I think I said it many times, FM-WiKi just rockz

Thanks to all regular contributors.

Anyone ever tried to sync a wiki to a palm?

Nico

View Poll Results: Would people like a folder-jumping function on the message view screen?
yes	21	48.84%
no	22	51.16%
Voters: 43. You may not vote on this poll

10th February 2003, 03:22 PM	#19
elfspice Member Join Date: Dec 2002 Posts: 31	rats people are so easily offended. I was just speaking my mind. I'm not a very diplomatic person I will grant you that, but the weight of my 'threats' and 'insults' should be given due credit (ie very little since I am but one person). to speak in ill considered terms is certainly not regarded well by people, but it is a sign of maturity to take childish insults and threats the way an adult would - with contempt. I wasn't about to go and slander fastmail, and certainly would never consider doing such a thing, I just wouldn't be quite so passionate about how good I think it is. Besides all this, flames just end up in tears.

10th February 2003, 03:08 PM	#16
elfspice Member Join Date: Dec 2002 Posts: 31	just to get the nasty stuff out of the way first, it is not a major threat of one customer going awol. I have been up to now evangelising for fastmail. Telling the people I am unhappy with no energy being directed at thinking about the idea is fair enough, as is saying I would jump ship if there was no flexibility or concern for customers at fastmail. As for the comparison thing, microsoft is not all bad, as I also mentioned in the email, with regards to their interfaces, they are the best in the industry pretty much. Thankyou jeremy for pointing out that interface things are easy to change, as a programmer I know this is true. where's the wiki? how do I participate in something like that? Is it possible that maybe some effort could be put into making the interface more customisable? Give people the ways that most people find easy, but give the options for the power users to have it work differently. (?) It was my perception that part of fastmail's success comes from the fact that their interface is more customisable than any other webmail, lower in bandwidth consumption, in simple terms, giving people what they want.

10th February 2003, 03:13 PM	#17
elfspice Member Join Date: Dec 2002 Posts: 31	Also as for the idea of me going to the effort of producing a proof of concept for the idea, that's a lot of energy (well, at least three hours). I would want to be assured that I would recieve some some sort of recompense for my effort, like maybe an upgrade to enhanced membership level for example, a year starting as of when it is granted. fair enough? really if it is a good idea, it's not much to pay for it.

10th February 2003, 03:17 PM	#18
Jeremy Howard Ultimate Contributor Join Date: Sep 2001 Location: Australia Posts: 11,499	The Wiki is here: http://wiki.fastmail.fm . There's no official system for compensating people who provide ideas, feedback, etc I'm afraid.

10th February 2003, 03:42 PM	#21
FMRocks The "e" in e-mail Join Date: Sep 2002 Location: FM does NOT refer to Fastmail (anymore). Posts: 4,034	Jeremy: elfspice has a point. At least when FM implements (not just considers) an idea, and coding from a contributor from outside the FastMail crew, and that employment of what the contributor builds raises revenues, it is not too much to ask for a one or two years of enhanced account in return. elfspice: You might want to resolve this privately with Jeremy and Rob rather than in public on the forum.

10th February 2003, 04:32 PM	#22
elfspice Member Join Date: Dec 2002 Posts: 31	thanks fmrocks, sorry people, about my blusterousness

10th February 2003, 07:44 PM	#24
Onno Cornerstone of the Community Join Date: Nov 2002 Location: Amsterdam Posts: 753	Just to add to J's comments: I've been doing this myself (volunteering for FM) and have been able to learn quite a few things that I wouldn't have learned in my current work as I am in the networking field. Most importantly, it's fun to get involved. elfspice, I understand your point about helping a commercial company make more money without getting financial compensation. However, it's still your choice - if it's not worth it to you, then you don't have to. For me, it's something I enjoy doing while learning some new things. The fact that I don't get specific compensation just makes it easier to take a break when I want/need one.

11th February 2003, 12:12 AM	#27
FMRocks The "e" in e-mail Join Date: Sep 2002 Location: FM does NOT refer to Fastmail (anymore). Posts: 4,034	Well, ok then, we're going to expect your "thing" soon. Keep making FM better and more reliable; every time FM does an improvement, I think the laws of diminishing returns (you know, FM is already so good, it can't get much better) are going to kick in now, ... and boy every single time I'm proven wrong, but don't worry, I like being wrong in this regard . Keep up the great work .

11th February 2003, 03:11 AM	#28
robert@fm The "e" in e-mail Join Date: Feb 2002 Location: London, UK Posts: 4,624	Just ask yourselves, how many other commercial services would have posted about them (and by one of the owners, yet) a thread with "fun" in the title?