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Email Comments, Questions and Miscellaneous Share your opinion of the email service you're using. Post general email questions and discussions that don't fit elsewhere.

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Old 18 Mar 2019, 02:55 AM   #16
janusz
The "e" in e-mail
 
Join Date: Feb 2006
Location: EU
Posts: 4,606
Quote:
Originally Posted by TenFour View Post
In my limited experience I would rate paid G Suite and Microsoft Office 365 customer service as near the top[...] I recently went through a set up of both for a company and in both cases I encountered things that were not documented, were not working correctly, and would have been game stoppers without the help of customer service.
This begs the question: why can't they sort the documentation out?
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Old 18 Mar 2019, 06:09 AM   #17
TenFour
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Join Date: Feb 2017
Posts: 434
Quote:
This begs the question: why can't they sort the documentation out?
It's the same with every email service, and the more sophisticated the software the more likely that something doesn't work quite how it is explained, or something doesn't work at all. I was talking to someone who is a developer the other day about this, and these systems are so complex with so many moving parts that things just crop up all the time. I have heard that Facebook has 10,000 engineers working on their software. Imagine how hard it is to keep everything working!
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Old 18 Mar 2019, 09:07 AM   #18
Berenburger
The "e" in e-mail
 
Join Date: Sep 2004
Location: The Netherlands
Posts: 2,428
Quote:
Originally Posted by alexu2007 View Post
4. Tutanota - solid provider, simple webmail with a lot of features I need missing. You can't use IMAP.
I have to admit that Tutanota is one of the most driven provider in development and community expressions.

https://twitter.com/TutanotaTeam
https://www.reddit.com/r/tutanota/ (support forum)
https://mastodon.social/@Tutanota
https://github.com/tutao/tutanota (development)

Last edited by Berenburger : Yesterday at 08:36 AM.
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Old 18 Mar 2019, 08:33 PM   #19
TenFour
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Join Date: Feb 2017
Posts: 434
Tutanota and all the other privacy focused email providers may be focusing on the wrong threats. It is a bit like the Maginot Line--impregnable, but the enemy goes around it. Every study shows that the biggest email threat comes via phishing and other human engineering attacks. One reason Gmail scans your emails is to prevent spam, phishing, and other attacks and it is quite effective at that. The contrast has been stark when I have tried other smaller email providers (I have not used Tutanota)--the flood of unwanted spam and dangerous email comes pouring in, which I don't get using Gmail and Outlook.com.
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Old Today, 02:40 AM   #20
rmannam
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Join Date: Jun 2004
Posts: 110
Quote:
Originally Posted by InquiringMind View Post
TenFour,

Tutanota has been very reliable and gives you a very confident feeling regarding privacy, but their web interface is relatively crude.


HTH

End Reprint.
I agree with you on that their web interface is crude!
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