Legacy Full account

Mr David · 2 Jan 2018, 04:44 PM

In mid-December 2017 I had a feeling my FM subscription was due for renewal so I checked the Billing and Plan section of my FM email account. I discovered my account is due for renewal in early Feb 2018. And there was the small surprise in my account being credited $15.

My requirements for email are quite modest and over a number of years (it's been 15y already, well I never!) the service level of the Full account has served me well. The deal I currently receive is good value, and there is sufficient storage for email messages and files, not to mention the quality of the backend stuff I don't have to think about that the wizards at FM provide in making and providing this wonderful service. It was a little bit disappointing when Calendar support to devices and services outside my FM account was withdrawn from Full accounts, but it wasn't the end of the world.

I read on this forum that the Member account level created long ago has been discontinued, and I presume the $15 credit to my account is a payment to mollify subscribers aggrieved by its disappearance. This action led me to wonder if the legacy Full subscription level was being grandfathered for imminent closure, and if I should consider changing to the currently offered Basic service level.

Is the Full subscription level headed for the chopping block?

Regarding the Basic service, I note on FM's pricing page that payment is either $3 a month or $30 a year. The Full service offered substantial discounts if multiple years are paid in advance.

Is there any additional discount of this type for the Basic service?

Terry · 3 Jan 2018, 12:03 PM

A little bit of info in here but you may have already read that.
https://www.fastmail.com/help/account/member.html

I don't think there are any extra discounts offered....well not in the last couple of years anyway.

Sadly it's US Dollars so the $30 becomes a little more.

emoore · 4 Jan 2018, 02:29 AM

I got the multi-year discount when I renewed my full plan (5 years for $80) last March. The billing and account information page claims it will automatically renew that subscription (at the same discounted price) when it expires in March 2022.

Mr David · 6 Jan 2018, 06:04 AM

Terry, no, I hadn't previously seen that page. It neatly explains the reasons for dropping the Member account service.

I saw the humongous 35 pages-long thread on that topic on this forum. I stopped reading at about page 7. The termination of my Member subscription was not a great loss to me but I saw that others had their noses put out of joint by this move by FM. I kept reading the thread to see if future plans for legacy Full accounts were discussed. They weren't, not by page 7 anyway, which is why I've posted my query here. So far there have been no bites from people in the know, I guess they're all still at the beach.

emoore, yes, I realise that my Full account can still be renewed with discounts for the purchase of multiple years of subscription. I will likely end up renewing my Full account this way to maintain my FM account. If there's a reason to change to a Basic account later I'm sure unused Full account credit would be rolled over. One reason to change would be knowing that discounts for multiple years' advance payment for the Basic service are available.

2 Jan 2018, 04:44 PM	#1
Mr David Senior Member Join Date: May 2003 Location: Melbourne, Aus Posts: 116	Legacy Full account In mid-December 2017 I had a feeling my FM subscription was due for renewal so I checked the Billing and Plan section of my FM email account. I discovered my account is due for renewal in early Feb 2018. And there was the small surprise in my account being credited $15. My requirements for email are quite modest and over a number of years (it's been 15y already, well I never!) the service level of the Full account has served me well. The deal I currently receive is good value, and there is sufficient storage for email messages and files, not to mention the quality of the backend stuff I don't have to think about that the wizards at FM provide in making and providing this wonderful service. It was a little bit disappointing when Calendar support to devices and services outside my FM account was withdrawn from Full accounts, but it wasn't the end of the world. I read on this forum that the Member account level created long ago has been discontinued, and I presume the $15 credit to my account is a payment to mollify subscribers aggrieved by its disappearance. This action led me to wonder if the legacy Full subscription level was being grandfathered for imminent closure, and if I should consider changing to the currently offered Basic service level. Is the Full subscription level headed for the chopping block? Regarding the Basic service, I note on FM's pricing page that payment is either $3 a month or $30 a year. The Full service offered substantial discounts if multiple years are paid in advance. Is there any additional discount of this type for the Basic service?

4 Jan 2018, 02:29 AM	#3
emoore Essential Contributor Join Date: Apr 2002 Posts: 280	I got the multi-year discount when I renewed my full plan (5 years for $80) last March. The billing and account information page claims it will automatically renew that subscription (at the same discounted price) when it expires in March 2022. Last edited by emoore : 4 Jan 2018 at 05:13 AM.

6 Jan 2018, 06:04 AM	#4
Mr David Senior Member Join Date: May 2003 Location: Melbourne, Aus Posts: 116	Terry, no, I hadn't previously seen that page. It neatly explains the reasons for dropping the Member account service. I saw the humongous 35 pages-long thread on that topic on this forum. I stopped reading at about page 7. The termination of my Member subscription was not a great loss to me but I saw that others had their noses put out of joint by this move by FM. I kept reading the thread to see if future plans for legacy Full accounts were discussed. They weren't, not by page 7 anyway, which is why I've posted my query here. So far there have been no bites from people in the know, I guess they're all still at the beach. emoore, yes, I realise that my Full account can still be renewed with discounts for the purchase of multiple years of subscription. I will likely end up renewing my Full account this way to maintain my FM account. If there's a reason to change to a Basic account later I'm sure unused Full account credit would be rolled over. One reason to change would be knowing that discounts for multiple years' advance payment for the Basic service are available. Last edited by Mr David : 6 Jan 2018 at 07:10 AM.

3 Jan 2018, 12:03 PM	#2
Terry The "e" in e-mail Join Date: Jul 2002 Location: VK4 Posts: 3,012	A little bit of info in here but you may have already read that. https://www.fastmail.com/help/account/member.html I don't think there are any extra discounts offered....well not in the last couple of years anyway. Sadly it's US Dollars so the $30 becomes a little more.