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Old 16 Aug 2019, 08:00 PM   #16
Grhm
Senior Member
 
Join Date: Mar 2007
Location: UK
Posts: 167
I've found why we saw different default reply buttons... it's configurable at
Settings > Customise > Preferences > Advanced > Compose & reply > When replying

I selected 'Reply to everyone in the conversation by default' and it behaved as you reported... the default reply button said 'Reply to list'.

But even with it set back to 'Just reply to the sender by default', the option is still there to 'Reply to list' even when the mail is Bcc'd.

That really can't be right.

I don't know if you've raised a support ticket, but I think I shall now.
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Old 24 Aug 2019, 02:13 AM   #17
Grhm
Senior Member
 
Join Date: Mar 2007
Location: UK
Posts: 167
I submitted a ticket:
"Hi. There is a bug in the new interface that allows recipients to reply to an entire contact group even when the mail is sent as 'Bcc'."
...and linked to this thread.

I just received this response:
"So, it appears this is a known issue and has been this way for years. It's to do with the initial design of alias targeting groups. I am afraid we are reluctant to make any immediate changes because there would be several users relying on the current behavior. We might address this in the future, but no timeline at the moment, sorry.
We actually have a separate service where all this is done rightly and for the specific use case we would recommend using that. Its called Topicbox: https://www.topicbox.com/
Let me know if you have any further questions."

Last edited by Grhm : 24 Aug 2019 at 04:13 AM. Reason: Typo - 'Received', not 'reveived' !
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Old 24 Aug 2019, 02:48 AM   #18
ChinaLamb
The "e" in e-mail
 
Join Date: Dec 2004
Location: a virtually impossible but finitely improbable position
Posts: 2,241
Quote:
Originally Posted by Grhm View Post
I submitted a ticket:
"Hi. There is a bug in the new interface that allows recipients to reply to an entire contact group even when the mail is sent as 'Bcc'."
...and linked to this thread.

I just reveived this response:
"So, it appears this is a known issue and has been this way for years. It's to do with the initial design of alias targeting groups. I am afraid we are reluctant to make any immediate changes because there would be several users relying on the current behavior. We might address this in the future, but no timeline at the moment, sorry.
We actually have a separate service where all this is done rightly and for the specific use case we would recommend using that. Its called Topicbox: https://www.topicbox.com/
Let me know if you have any further questions."
Thanks, Topicbox isn't really applicable for my situation, looks like I'll just need to expand the Contact group in the BCC Field to put all the 500+ individual addresses in there.
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