FastMail down!

Berenburger · 7 Nov 2010, 09:07 AM

It seems FM is down here.

Quote:

MessagingEngine.com Server Outage

IMPORTANT: Some proxies seem to incorrectly cache this page. To ensure you have the latest information, please hold down the Ctrl key and click the Refresh or Reload button in your browser to force a refresh of this page.

I'm sorry, the server your email is on is currently down. We apologise for the inconvenience; any email sent to you during this time is being queued by another server and will be delivered as soon as the server is working again.

Status updates about why this server is down and when it will be working again will be posted to our status blog.

Please check back in a few minutes to access your email.

Reported by frontend1.messagingengine.com

Luzo · 7 Nov 2010, 09:08 AM

I confirm...

jerrycable · 7 Nov 2010, 09:11 AM

Same here.

EDIT: At first I was getting the error that the OP reported. Now I'm getting a 502 Bad Gateway message.

akorvemaker · 7 Nov 2010, 09:11 AM

I've progressed from that original message Berenburger posted to:

Quote:

502 Bad Gateway
nginx/0.7.64

**Shelded** · 7 Nov 2010, 09:12 AM

ditto bad gateway. Cannot log in using web interface.

I am grinning because I was able to copy my looooong message to the clipboard before FM gave me that message. Sweeet!

CyberDyne · 7 Nov 2010, 09:12 AM

:'(

I need it....

**Sherry** · 7 Nov 2010, 09:14 AM

Looks like everything is down. No web or IMAP. And FastCheck not connecting. Nothing on the Status Blog yet...

Sherry

ppm · 7 Nov 2010, 09:25 AM

502 Bad Gateway

nginx/0.7.64

akorvemaker · 7 Nov 2010, 09:30 AM

Posted by Bron on the status blog:

Quote:

The internal network at NYI appears to be down, so all services are offline. We are investigating.

BritTim · 7 Nov 2010, 09:31 AM

I hope Fastmail's automated tools are recognizing this outage. The servers still appear to respond to a ping, so it is probably a database problem or similar.

jerrycable · 7 Nov 2010, 09:33 AM

FYI, the Fastmail status page has been updated:

Status (by brong at Sun Nov 7 01:23 UTC)
The internal network at NYI appears to be down, so all services are offline. We are investigating.

**Sherry** · 7 Nov 2010, 09:40 AM

I believe Bron was/is working on a redundancy system for NYI so if it is down we get switched to the other Data Center. Not sure how much of it is completed yet but if it is, then we could get moved to it if this looks like a long problem with NYI...

Sherry

**Shelded** · 7 Nov 2010, 09:43 AM

Oh, I see, so this is just Murphy running a test. Well I am all over that.

http://www.emaildiscussions.com/showthread.php?p=470605

Luzo · 7 Nov 2010, 09:52 AM

FM seems to be back online!

**Sherry** · 7 Nov 2010, 09:55 AM

Up in the USA also.

Sherry

7 Nov 2010, 09:25 AM	#8
ppm Member Join Date: Nov 2003 Location: Hong Kong Posts: 79	Same error message in Hong Kong 502 Bad Gateway nginx/0.7.64

7 Nov 2010, 09:08 AM	#2
Luzo Essential Contributor Join Date: Feb 2007 Location: France Posts: 229	I confirm...

7 Nov 2010, 09:11 AM	#3
jerrycable Member Join Date: Jan 2004 Location: Allen, TX Posts: 35	Same here. EDIT: At first I was getting the error that the OP reported. Now I'm getting a 502 Bad Gateway message.

7 Nov 2010, 09:12 AM	#5
Shelded Moderator Join Date: Aug 2001 Location: USA Northwest Posts: 3,849	ditto bad gateway. Cannot log in using web interface. I am grinning because I was able to copy my looooong message to the clipboard before FM gave me that message. Sweeet!

7 Nov 2010, 09:12 AM	#6
CyberDyne Master of the @ Join Date: Sep 2004 Posts: 1,583	:'( I need it....

7 Nov 2010, 09:14 AM	#7
Sherry Moderator Join Date: Dec 2002 Location: USA Posts: 8,687	Looks like everything is down. No web or IMAP. And FastCheck not connecting. Nothing on the Status Blog yet... Sherry

7 Nov 2010, 09:31 AM	#10
BritTim The "e" in e-mail Join Date: May 2003 Location: mostly in Thailand Posts: 3,090	I hope Fastmail's automated tools are recognizing this outage. The servers still appear to respond to a ping, so it is probably a database problem or similar.

7 Nov 2010, 09:33 AM	#11
jerrycable Member Join Date: Jan 2004 Location: Allen, TX Posts: 35	FYI, the Fastmail status page has been updated: Status (by brong at Sun Nov 7 01:23 UTC) The internal network at NYI appears to be down, so all services are offline. We are investigating.

7 Nov 2010, 09:40 AM	#12
Sherry Moderator Join Date: Dec 2002 Location: USA Posts: 8,687	I believe Bron was/is working on a redundancy system for NYI so if it is down we get switched to the other Data Center. Not sure how much of it is completed yet but if it is, then we could get moved to it if this looks like a long problem with NYI... Sherry

7 Nov 2010, 09:43 AM	#13
Shelded Moderator Join Date: Aug 2001 Location: USA Northwest Posts: 3,849	Oh, I see, so this is just Murphy running a test. Well I am all over that. http://www.emaildiscussions.com/showthread.php?p=470605

7 Nov 2010, 09:52 AM	#14
Luzo Essential Contributor Join Date: Feb 2007 Location: France Posts: 229	FM seems to be back online!

7 Nov 2010, 09:55 AM	#15
Sherry Moderator Join Date: Dec 2002 Location: USA Posts: 8,687	Up in the USA also. Sherry