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Email Help Needed! Having problems with your email service, or with the email software you're using? Post your questions and answers here! |
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3 Jun 2023, 11:52 PM | #1 |
Junior Member
Join Date: Jun 2023
Location: Los Angeles, CA
Posts: 14
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Emails are deleting on their own (not in trash or spam)
So I managed to find some of the emails but it’s like half of them have been deleted, and it wasn’t by me, it’s not in The trash or spam folder. Is there a way I can recover them? Then I also have the spam folder marking legitimate emails as spam which has led me to no choice other than just accepting all email and having to manually mark them as spam, which defeats the whole purpose of a spam filter.
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4 Jun 2023, 12:12 AM | #2 |
Cornerstone of the Community
Join Date: Jun 2004
Location: Rupert, WV
Posts: 896
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Well some email services delete mail from known bad sources, before any filters or spam engines do their processing, so one never actually receives them. Maybe that's the case here.
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4 Jun 2023, 02:12 AM | #3 |
Junior Member
Join Date: Jun 2023
Location: Los Angeles, CA
Posts: 14
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The thing is that half my emails are gone, I doubt that would be possible. Especially since it’s been forever now I know it’s too late. There’s nothing I can do to get them back?
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4 Jun 2023, 02:15 AM | #4 |
Cornerstone of the Community
Join Date: Jun 2004
Location: Rupert, WV
Posts: 896
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See if your email provider has backups??
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5 Jun 2023, 05:35 AM | #5 |
Cornerstone of the Community
Join Date: Dec 2017
Location: Scotland
Posts: 508
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Was there a "first half" to this discussion that's gone missing?
I mean, where is the info like - who the mail provider is - whether a webmail system, or mail client is being used - if webmail, which browser & and are any ad/script blockers in use - if client which version on what OS; any antimalware system in use - whether it ever worked properly/as expected - when it started going wrong |
6 Jun 2023, 04:13 AM | #6 |
Junior Member
Join Date: Jun 2023
Location: Los Angeles, CA
Posts: 14
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Google mail? They don't, they have a email recovery form but I did that and they have a stupid service for recovering deleted emails.
I went everywhere else, I have no way of getting them back because when I singed in on my computer I was using the browser and it wiped some of my emails. |
6 Jun 2023, 04:15 AM | #7 | |
Junior Member
Join Date: Jun 2023
Location: Los Angeles, CA
Posts: 14
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Quote:
I used no client, it was in a browser I had no extensions or ad blockers This was on Windows Vista (Which means it had to be an bug or malware) There was no unexpected behavior, everything worked normal, the only difference is that I can't find certain emails, and they are not in the trash or spam folder. This has happened once in 2018 but now it happened again this year |
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6 Jun 2023, 04:21 AM | #8 | |
Junior Member
Join Date: Jun 2023
Location: Los Angeles, CA
Posts: 14
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Quote:
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24 Jun 2023, 12:07 AM | #9 |
Junior Member
Join Date: Jun 2023
Posts: 1
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Sounds a bit like a scammer tinkering with your messages i.e. deleting them to hide their activity.
Have you reset the passwords on the accounts and checked the security/recovery settings (e.g. phone number, recovery email)? |
24 Jun 2023, 07:56 PM | #10 | |
Moderator
Join Date: Nov 2001
Location: British Columbia
Posts: 4,026
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If your messages in GMail have been archived without a label, you can try this filter ...
Quote:
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25 Jun 2023, 01:49 AM | #11 |
Junior Member
Join Date: Jun 2023
Location: Los Angeles, CA
Posts: 14
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27 Jun 2023, 09:54 PM | #12 |
Moderator
Join Date: Nov 2001
Location: British Columbia
Posts: 4,026
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Another possibility could be if you allowed a program or other account access to your accounts via POP and did not select the "leave on server" option.
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