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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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24 Feb 2014, 10:34 PM | #1 |
Junior Member
Join Date: Jan 2006
Posts: 15
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How to backup folder locally
I’ve spent a great deal of time on this before giving up. I’m in a legal dispute with somebody, and have put all our email correspondence in a new folder. A couple of times, when I logged back on to Fastmail, the folder had disappeared completely! I nearly had a heart attack. And the messages weren’t back where they’d come from either.
It seems to be back again – for now – but as you can imagine, I am very worried about the possibility of losing my crucial data. I searched in vain within Fastmail for any way of downloading them to a local backup; then looked on various forums etc, where people recommended various utilities. I tried a couple of them (I THINK IMAPsize was one of them, but they couldn’t communicate with your servers. So I installed Thunderbird, and tried that – it couldn't either. Eventually, I was desperate enough to try something by Microsoft (Outlook 2010), so followed your instructions VERY carefully – Outlook couldn’t talk to your servers either. I tried this 3 times, laboriously slowly, making sure there wasn’t any tiny detail I’d missed. No go. How can I back my data up please? Thanks |
24 Feb 2014, 10:47 PM | #2 |
Master of the @
Join Date: Sep 2004
Posts: 1,580
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The reason the folder had disappeared could simply have been a browser peculiarity involving temporary internet files. If after you log out of Fastmail you clear your browsers cache, the folder should appear since you're loading a 'fresh' copy of the page/site. Of course, ensure you also click 'Save Changes' after you create a folder.
I've personally used both IMAPSize and Thunderbird in the past to do exactly what you're attempting. Are you running a server yourself or do you pay for shared hosting which has administrators? For all three methods to fail, are you sure the IMAP settings, ports, etc., you're using are correct? Have you tried using, eg: IMAPSize with your firewall temporarily disabled in case that is preventing the communication between the third-party software and your email server? |
25 Feb 2014, 06:50 AM | #3 | |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,084
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Quote:
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25 Feb 2014, 02:45 PM | #4 |
Essential Contributor
Join Date: Aug 2009
Location: Canada
Posts: 296
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I've never had any problems with clients connecting to Fastmail: Outlook 2003, Outlook Express, Win Live Mail, IMAPsize. That was before SSL/TLS was mandatory.
I always use copy/paste for the server name, and keep it in a note on Android. |
25 Feb 2014, 06:06 PM | #5 | |
Junior Member
Join Date: Jan 2006
Posts: 15
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Quote:
Thank you PS and thanks so much to all the others who tried to help too - but I've decided to take the easy way out this time! Last edited by Hogweed : 25 Feb 2014 at 06:47 PM. |
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7 Apr 2017, 09:25 AM | #6 |
Junior Member
Join Date: Dec 2005
Posts: 7
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Saving Fastmail.fm files to a local Outlook.pst file
Will the system described in this post work to select folders or emails to be saved locally to an Outlook pst file, or some other file which could be opened if needed?
RoyRetreat |
7 Apr 2017, 01:08 PM | #7 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,084
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I would not recommend loading the files into a proprietary format like an Outlook PST file.
The zip file I suggested could be downloaded has individual files in an EML format. These can be opened in many different ways (for instance, Windows Live Mail or Outlook Express). I find this convenient when I want to send an archive of emails to someone else. For personal backup/archive of emails, I use an old program called IMAPsize. This can download and store files as either EML or MBX (another common format). |
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