|
FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
|
Thread Tools |
27 Jul 2010, 01:01 AM | #1 |
Senior Member
Join Date: Jan 2010
Posts: 135
|
Doppelganger INBOX folder is messing up my Thunderbird
Hi! Today I started Thunderbird and saw this:
http://a.imageshack.us/img217/1013/ghostinboxfm0.png On the website in the folder options I could see this: http://a.imageshack.us/img295/5381/ghostinboxfm1.png When I tried to delete the ghost folders, Fastmail responded with an error: Delete of folder 'INBOX' failed. IMAP Command : 'delete' failed. Response was : no - Operation is not supported on mailbox. Also this ghost folder is not unsubscribable: http://img842.imageshack.us/img842/5...stinboxfm2.png Any ideas? Client version: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.7) Gecko/20100713 Thunderbird/3.1.1 Last edited by Adon : 27 Jul 2010 at 01:07 AM. |
27 Jul 2010, 03:36 AM | #2 |
Cornerstone of the Community
Join Date: Mar 2002
Location: Netherlands
Posts: 706
|
Looks like the problem described in this thread:
http://www.emaildiscussions.com/showthread.php?t=59979 If that is the case it should be resolved now. |
27 Jul 2010, 03:47 AM | #3 |
Senior Member
Join Date: Jan 2010
Posts: 135
|
Unfortunately it's not. The problem remains. After I delete it, it reappears next time I start Thunderbird and it syncs.
|
27 Jul 2010, 04:00 AM | #4 |
Cornerstone of the Community
Join Date: Mar 2002
Location: Netherlands
Posts: 706
|
I deleted the greyed out inbox and the other weird folders through Thunderbird, after that they never returned. Did you delete them from Thunderbird or through the webinterface?
|
27 Jul 2010, 04:17 AM | #5 | |
Senior Member
Join Date: Jan 2010
Posts: 135
|
Quote:
Delete of folder 'INBOX' failed. IMAP Command : 'delete' failed. Response was : no - Operation is not supported on mailbox Although this orphan folder does not show in the folder list, you can see it only when you go to the folders options. In Thunderbird it is resubscribed to every time you restart Thunderbird even after you have deleted it. |
|
27 Jul 2010, 04:19 AM | #6 |
Cornerstone of the Community
Join Date: Mar 2002
Location: Netherlands
Posts: 706
|
Maybe you should post in the thread I gave you earlier. According to that thread the problem should be fixed. I know my ghost folders have vanished and not returned. Sorry I couldn't be of more help.
|
27 Jul 2010, 11:37 AM | #7 |
The "e" in e-mail
Join Date: Jul 2004
Location: Melbourne, Australia
Posts: 2,696
Representative of:
Fastmail.fm |
Thanks for the update - I'm pretty sure this one is solved. It wasn't in an area of code I touched, so I still need to talk to the original programmer at CMU to understand what they were trying to achieve with that section of code. I just switched it off!
|
27 Jul 2010, 02:38 PM | #8 |
Senior Member
Join Date: Jan 2010
Posts: 135
|
Unfortunately the problem is still present.
But the best part is I actually managed to hide it in the web interface (put the flag "HIDDEN" on it) and then unsubscribe in the Thunderbird (it became subscribable for some reason). Looks like a workaround, but at least I don't see it anymore. |
27 Jul 2010, 09:30 PM | #9 |
Senior Member
Join Date: Jan 2010
Posts: 135
|
Oh. I got rid of it. All I needed to do was to delete the sub-folder called INBOX.Trash from the web interface (and it only!), it deleted successfully and the ghost INBOX was gone as well.
Woohoo! |
Thread Tools | |
|
|