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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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5 May 2017, 09:51 PM | #1 |
Member
Join Date: May 2017
Location: Emergency temporary account of ROBERT.BAK
Posts: 36
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Cannot upgrade my account!
When I entered my debit card details (UK Visa Debit card) the card was declined, even though the payment was only $40 (£20 by the time it reached my account). Fortunately I was able to pay by PayPal instead, but this should not have happened.
(And there was an error on one of the pages; the dates were in American format. Surely, as a multi-national company of some 15 years' standing, Fastmail should know by now that if you must use all-numeric dates, International format is the only one suitable for world-wide use?) |
6 May 2017, 10:27 AM | #2 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,916
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You are going to need to file a Fastmail support request at their website to get an answer to payment related issues.
Bill |
6 May 2017, 05:00 PM | #3 | |
Senior Member
Join Date: May 2007
Location: Pakistan
Posts: 192
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