EmailDiscussions.com  

Go Back   EmailDiscussions.com > Discussions about Email Services > Email Comments, Questions and Miscellaneous
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read
Stay in touch wirelessly

Email Comments, Questions and Miscellaneous Share your opinion of the email service you're using. Post general email questions and discussions that don't fit elsewhere.

Reply
 
Thread Tools
Old 6 Sep 2021, 09:53 AM   #61
donlibes
Junior Member
 
Join Date: Jan 2018
Posts: 3
Tuffmail subscriber since 2007. I had family members using it, too, that I'm responsible for so I kept that in mind when hunting for a replacement.

Despite the uninspiring name, I decided to go with Runbox which offered what we needed and is less expensive than what I was paying Tuffmail. Runbox gave us a lot more space and had one other nice feature I've always wanted: "+" addresses.

Another compelling feature for choosing Runbox: Very good documentation - starting with the steps needed to move accounts and actual emails. After my last brutal experience (admittedly, years ago) trying to move large email archives from one service to another, I liked seeing this mentioned right on the home page.

We've been using Runbox for a few weeks and have no complaints. Support has been responsive to my questions.

My last email to John Capo:
Quote:
Thanks for the individual support over the years. I know email support is harder than everyone thinks (including me) and no doubt your customers were more demanding than most. Hope you've been able to save enough to retire or for whatever the next chapter in your life is. If you have the time, think about writing a book about what it's like to run an email service, especially one as unique as yours in a such a competitive and everchanging landscape. Books may not make much money but it could be revelatory to many. I'd sure love to hear things from your perspective.

PS: Thanks for the long lead time for finding another provider and the recommendations. You are very helpful, as always.
donlibes is offline   Reply With Quote
Old 6 Sep 2021, 04:18 PM   #62
Bamb0
Master of the @
 
Join Date: Feb 2005
Location: USA
Posts: 1,534
That was a nice email to him.....

Welcome to EMD
Bamb0 is offline   Reply With Quote
Old 6 Sep 2021, 07:55 PM   #63
Berenburger
The "e" in e-mail
 
Join Date: Sep 2004
Location: The Netherlands
Posts: 2,776
Quote:
Originally Posted by donlibes View Post
Another compelling feature for choosing Runbox: Very good documentation - starting with the steps needed to move accounts and actual emails. After my last brutal experience (admittedly, years ago) trying to move large email archives from one service to another, I liked seeing this mentioned right on the home page.

We've been using Runbox for a few weeks and have no complaints. Support has been responsive to my questions.
Good choice. Only concern is Runbox 7. That is not developing well.
Berenburger is offline   Reply With Quote
Old 9 Sep 2021, 03:20 AM   #64
donlibes
Junior Member
 
Join Date: Jan 2018
Posts: 3
Quote:
Originally Posted by Berenburger View Post
Good choice. Only concern is Runbox 7. That is not developing well.
I don't use webmail. Should I be concerned anyway?
donlibes is offline   Reply With Quote
Old 9 Sep 2021, 03:38 AM   #65
FredOnline
The "e" in e-mail
 
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,471
Quote:
Originally Posted by donlibes View Post
I don't use webmail. Should I be concerned anyway?
I have no concerns about the viability of Runbox - granted that RB7 has been in beta for quite a few years now, but I have no problems currently using RB6 or a local client.

A very big plus for me is their support, they have always been quick to respond to any queries, and I've established a good working relationship with them.

To show my faith in Runbox, my account is paid up to 2025.
FredOnline is offline   Reply With Quote
Old 9 Sep 2021, 11:52 AM   #66
donlibes
Junior Member
 
Join Date: Jan 2018
Posts: 3
Quote:
Originally Posted by FredOnline View Post
I have no concerns about the viability of Runbox - granted that RB7 has been in beta for quite a few years now, but I have no problems currently using RB6 or a local client.

A very big plus for me is their support, they have always been quick to respond to any queries, and I've established a good working relationship with them.

To show my faith in Runbox, my account is paid up to 2025.
Do we get discounts for that? Or are you doing it to lock in the price? Does Runbox have a notorious history of raising prices? (I don't mind reasonable increases.)

I hate to sound pessimistic but since I'm paying for a bunch of family members, some of whom could, ahem, go at any time, I wonder if Runbox would allow me to apply those future credits to my other accounts.
donlibes is offline   Reply With Quote
Old 9 Sep 2021, 03:30 PM   #67
FredOnline
The "e" in e-mail
 
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,471
Quote:
Originally Posted by donlibes View Post
Do we get discounts for that? Or are you doing it to lock in the price? Does Runbox have a notorious history of raising prices?
If you sign up and pay within 24 hours you get an extra year added on to your subscription, and in October last year they offered another free year to celebrate 20 years for new purchases and renewals.

I renewed my account at this point to take advantage of their offer.

I don't recall any recent price increases, although they have increased their storage capacity per account.
FredOnline is offline   Reply With Quote
Old 14 Sep 2021, 06:17 AM   #68
Kodiologist
Junior Member
 
Join Date: Aug 2021
Posts: 4
I've finally taken the plunge and switched to Fastmail. All seems well so far. Historically this is kind of funny because I used Fastmail's free service some 15 years ago, back when it had a free service, before switching to Tuffmail. It has everything I need: custom domain support, IMAP IDLE, lots of aliases, and custom Sieve scripts. It's a pity I'm paying nearly twice as much as for Tuffmail ($43.55 / year vs. $24 / year), but at least it comes with a quite generous storage quota (30 gigs).
Kodiologist is offline   Reply With Quote
Old 15 Sep 2021, 08:55 PM   #69
jeffpan
Master of the @
 
Join Date: Sep 2005
Location: Macao
Posts: 1,899

Representative of:
tls-mail.com
Quote:
Originally Posted by Kodiologist View Post
I've finally taken the plunge and switched to Fastmail. All seems well so far. Historically this is kind of funny because I used Fastmail's free service some 15 years ago, back when it had a free service, before switching to Tuffmail. It has everything I need: custom domain support, IMAP IDLE, lots of aliases, and custom Sieve scripts. It's a pity I'm paying nearly twice as much as for Tuffmail ($43.55 / year vs. $24 / year), but at least it comes with a quite generous storage quota (30 gigs).
inbox.eu 100GB for only 10EUR.
jeffpan is offline   Reply With Quote
Old 16 Sep 2021, 10:09 PM   #70
balaji
Junior Member
 
Join Date: Oct 2020
Posts: 14
Quote:
Originally Posted by jeffpan View Post
inbox.eu 100GB for only 10EUR.
Just 3 per year, the thing that's holding me back is that they don't allow sending mails from aliases.
balaji is offline   Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +9. The time now is 02:19 PM.

 

Copyright EmailDiscussions.com 1998-2013. All Rights Reserved. Privacy Policy