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Old 7 Jun 2019, 12:28 PM   #1
JossCarter
Junior Member
 
Join Date: Jun 2019
Posts: 0
How to contact facebook regarding accout issue

"Sorry, something went wrong. We're working on getting this fixed as soon as we can."
Sometimes I use security confirmation code sent to my email when I try "forgotten password" and get tis response or page remains with submit security confirmation code. I have been trying for at least two weeks. I tried everything to log in. I only use my facebook to view phots and messages from my family and a couple of friends. I do not send anything or accept friend notifications. I prrobably have only 5 or 6 accepted on my facebook.
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Old 14 Jun 2019, 01:04 PM   #2
Jessm
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Join Date: Mar 2002
Location: U.S.
Posts: 420
@Joss,

I really donít think there is direct FB customer support unless you are an advertiser. Even then, there is a lot of automated responses. Your best bet is to go to: https://m.facebook.com/help/community/. You may have to create a new account with a different email address until resolved. :-(

Jessica
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Old 14 Jun 2019, 06:11 PM   #3
FredOnline
The "e" in e-mail
 
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,184
https://forums.tomsguide.com/threads...-issue.172847/
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