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Email Help Needed! Having problems with your email service, or with the email software you're using? Post your questions and answers here!

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Old 13 Apr 2024, 10:26 PM   #1
Bob D
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Join Date: Jul 2006
Posts: 151
EuMX down?

Both desktop client & web interface inaccessible.
Anyone else experiencing?
(Location New England, US)
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Old 13 Apr 2024, 11:22 PM   #2
Avion
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Join Date: Sep 2022
Posts: 90
I just logged into my EuMX webmail account without problem, sent an email and received a response OK.
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Old 13 Apr 2024, 11:53 PM   #3
Bob D
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Join Date: Jul 2006
Posts: 151
Must have been a glitch.
Both client & web interface working now...
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Old 14 Apr 2024, 12:05 AM   #4
janusz
The "e" in e-mail
 
Join Date: Feb 2006
Location: EU
Posts: 4,945
Since about noon (GMT+2) on Friday, eumx has been periodically up and down. At the moment (Sat 17:00 GMT+2) all is fine, and I hope it'll stay that way.
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Old 14 Apr 2024, 12:59 AM   #5
Bob D
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Quote:
Originally Posted by janusz View Post
Since about noon (GMT+2) on Friday, eumx has been periodically up and down. At the moment (Sat 17:00 GMT+2) all is fine, and I hope it'll stay that way.
Thanks.
Shame they don't have a status page.
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Old 14 Apr 2024, 06:21 PM   #6
chrisretusn
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Join Date: Aug 2006
Location: Philippines
Posts: 846
I noticed this yesterday when I did my daily email check.

Today's went just fine.
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Old 14 Apr 2024, 07:00 PM   #7
Berenburger
The "e" in e-mail
 
Join Date: Sep 2004
Location: The Netherlands
Posts: 2,907
Quote:
Originally Posted by chrisretusn View Post
I noticed this yesterday when I did my daily email check.

Today's went just fine.
I got a 'Mail fetch retrieval error' in my Fastmail. No more errors now.
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Old 15 Apr 2024, 01:16 AM   #8
Bob D
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Join Date: Jul 2006
Posts: 151
EuMX down again.
Eumx.net is down also (confirmed by isitdownrightnow.com).
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Old 15 Apr 2024, 02:04 AM   #9
janusz
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Join Date: Feb 2006
Location: EU
Posts: 4,945
EuMX up again (19:00 GMT+2). Yo-yo
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Old 15 Apr 2024, 12:49 PM   #10
chrisretusn
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Join Date: Aug 2006
Location: Philippines
Posts: 846
Just did my daily email check, this is the results, times are local PST (Philippine Standard Time)

Code:
* Account 'EuMX': Connecting to POP3 server: ssl.eumx.net:995...
[2024-04-15 11:42:12] POP< +OK Ready.
[2024-04-15 11:42:12] POP> USER redacted
[2024-04-15 11:42:12] POP< +OK
[2024-04-15 11:42:12] POP> PASS ********
** Session timed out. You may be able to recover by increasing the timeout value in Preferences/Other/Miscellaneous.

* Account 'EuMX': Connecting to POP3 server: ssl.eumx.net:995...
[2024-04-15 11:44:24] POP< +OK Ready.
[2024-04-15 11:44:24] POP> USER redacted
[2024-04-15 11:44:25] POP< +OK
[2024-04-15 11:44:25] POP> PASS ********
** Session timed out. You may be able to recover by increasing the timeout value in Preferences/Other/Miscellaneous.
Via Firefox Browser, get the login screen, tried logging in. After five minutes I gave up.
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Old 15 Apr 2024, 05:47 PM   #11
pippopippo204
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Join Date: Sep 2013
Location: Italy - Ciao a tutti !!!
Posts: 38
I can log in but I notice that it is slow....
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Old 15 Apr 2024, 08:46 PM   #12
jdtaylor
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Join Date: Sep 2004
Posts: 1,693
Its down for me and Chrome is complaining the site isn't secure. This is unsual and i think this is a sign of possible maintenace. I think it's fair to say sometimes there is a need for maintenance to be carried out like today potentially.
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Old 16 Apr 2024, 12:02 AM   #13
Berenburger
The "e" in e-mail
 
Join Date: Sep 2004
Location: The Netherlands
Posts: 2,907
This is on the homepage now. I'm assuming it's the year 2024.
Quote:
April 15th - We had multiple issues starting from April 3rd until April 15th. Most of these issues were caused by storage backend. This was caused reoccurring login and performance issues. Problems are not permanently solved yet. We are working on reliable longterm solution with our partners. We are sorry for inconvenience.
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Old 17 Apr 2024, 04:57 AM   #14
Bob D
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Posts: 151
Down again...
Never mind, just came back up.
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Old 18 Apr 2024, 01:05 PM   #15
truemagic
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Join Date: Dec 2013
Posts: 129
Interesting, today I needed to get a verification code from an ancient account and the email is @eumx.net.
To my surprise, the verification code never arrived although I can login to EUMX webmail without issue.
So I tried to send myself (@eumx.net) an email from other provider, it didn't arrive either. I assume my account is blocked?

Anyone has a support contact for EUMX?
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