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Old 27 Jan 2018, 04:22 AM   #1
sheprd
The "e" in e-mail
 
Join Date: Sep 2001
Location: VA, USA
Posts: 2,558
Identities question

When I go to Identities I notice I have two main entries how can I remove one without messing up anything these entries are at top of page
thanks for any help

user@fm.com
user@fm.com
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Old 28 Jan 2018, 10:14 AM   #2
n5bb
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Join Date: May 2004
Location: Irving, Texas
Posts: 8,379
Sorry, but I'm confused by your question. Your entries on the Identities page only changes the choices you have to change your From address when sending. They do not affect receiving email.
  • If you go to the Settings>Identities & Fetch page, you will see one or more Send Mail As identities at the top. You can edit each of these, and while editing you can click Show advanced preferences to change more features (such as creating a Nickname only visible to you). You can remove that sending identity using the Remove Account button while editing an identity.
  • Below this is a tool which lets you select your default identity.
  • What are you calling your "main entries"?
  • Why did you place two identical email addresses on your question?
Bill
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Old 28 Jan 2018, 11:39 AM   #3
sheprd
The "e" in e-mail
 
Join Date: Sep 2001
Location: VA, USA
Posts: 2,558
Thanks Bill The reason I placed two identical address's at top is because that is what is displayed. I wish to delete one of them. When I click edit i get top of compose screen don't get a delete or anything telling me how to edit the addy
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Old 28 Jan 2018, 03:00 PM   #4
n5bb
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Join Date: May 2004
Location: Irving, Texas
Posts: 8,379
That means you are trying to delete your main account name original entry.
  • When you get a new account there is one identity shown (the login address of your account).
  • You can create another identity with that same address (a copy). You are asked to confirm when you try this. This copy might have a different name or signature.
  • You can later edit and remove the copy. But you can't remove the primary account identity, because that would not allow you to send any emails if you didn't have any aliases.
  • So you will be able to edit and remove one of those two identities. You will have to experiment to see which one is the copy which can be removed.
Bill
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Old 28 Jan 2018, 10:25 PM   #5
sheprd
The "e" in e-mail
 
Join Date: Sep 2001
Location: VA, USA
Posts: 2,558
Thanks much Bill It worked like a charm I had been trying to remove the bottom one. When I tried top one it worked. Thanks again
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