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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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13 Aug 2021, 02:34 AM | #1 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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Log in Problem
I have two Browsers and cannot log in to my email account with one of them. Any help appreciated
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13 Aug 2021, 02:55 AM | #2 |
Cornerstone of the Community
Join Date: Feb 2003
Location: UK (East Anglia)
Posts: 737
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Sorry, I can't help. I just logged into both Firefox and Edge with no problems.
Are you logging in manually or from a password saver? Are trying the production app or beta? |
13 Aug 2021, 04:25 AM | #3 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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I tried other browsers some work some don't may be my computer i have
an All in One I will just use Browsers that work and Thanks again Fenman |
13 Aug 2021, 05:06 AM | #4 |
The "e" in e-mail
Join Date: Sep 2004
Location: The Netherlands
Posts: 2,905
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13 Aug 2021, 10:14 AM | #5 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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Firefox, Edge, opera the one that works is Chrome
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13 Aug 2021, 11:03 AM | #6 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,090
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If you have the password saved in Chrome, bring up the saved passwords and check very carefully that the password is exactly as you think it is. When we have not typed it for a while, our memories can play tricks on us.
Also, be aware that issues like this can sometimes be the result of a misbehaving keyboard. One way of eliminating this possibility is to type the password into a text editor and then copy/paste it into the password box. Using copy/paste from the saved password in a browser that works is also a useful try. If the problem was with only one browser, I would expect it to be a cookie or cache related issue (solved by clearing these) but this is less likely when multiple different browsers have an issue. |
13 Aug 2021, 08:54 PM | #7 |
The "e" in e-mail
Join Date: Sep 2001
Location: VA, USA
Posts: 2,789
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Thanks to all responders for your help i appreciate all of you. but i will just use Chrome Browser and forget other Browsers. One Browser is really all i need.
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