EmailDiscussions.com  

Go Back   EmailDiscussions.com > Email Service Provider-specific Forums > FastMail Forum
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read
Stay in touch wirelessly

FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc.

Reply
 
Thread Tools
Old 16 Nov 2023, 08:28 PM   #1
NJSS
Master of the @
 
Join Date: Jul 2002
Location: Hampshire, UK
Posts: 1,238
FM logo appears on Android 'phone screen

I have been using FM on my Samsung Galaxy S22 Ultra phone perfectly satisfactorily for well over a year.

All of a sudden in the last few days the FM logo appears on the screen, overwriting the display.

This does not happen when FM is accessed from my Samsung tablet or Windows PC.

I have raised a ticket - but is anyone else experiencing this problem?

NJSS
NJSS is offline   Reply With Quote

Old 17 Nov 2023, 05:14 AM   #2
n5bb
Intergalactic Postmaster
 
Join Date: May 2004
Location: Irving, Texas
Posts: 8,871
A new beta version was just released. Are you using beta on that device? Look at Settings>Device settings>Show advanced settings. Is the logo grey or full color? Does it cover up al screens (Notes, Calendar, Contacts) or just Mail?

I usually use my iPad and iPhone with the Fastmail iOS app, or a browser with the iPad, or a browser with my Windows PC. I havenít noticed this issue with any of these devices. I have a Samsung Galaxy Tab A and will get it updated and see if the same problem shows up with this device.

Bill
n5bb is offline   Reply With Quote
Old 17 Nov 2023, 06:02 PM   #3
NJSS
Master of the @
 
Join Date: Jul 2002
Location: Hampshire, UK
Posts: 1,238
Thumbs up Hopefully resolved

Bill

Very many thanks.

I'm not using beta. The logo was full colour & only appeared on the Mail screen.

In the end with help from support I have, I think, resolved the issue by clearing "Data/Storage" and "Cache".

NJSS
NJSS is offline   Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +9. The time now is 09:59 AM.

 

Copyright EmailDiscussions.com 1998-2022. All Rights Reserved. Privacy Policy