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Email Comments, Questions and Miscellaneous Share your opinion of the email service you're using. Post general email questions and discussions that don't fit elsewhere.

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Old 16 Feb 2020, 09:33 AM   #1
Berenburger
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Join Date: Sep 2004
Location: The Netherlands
Posts: 2,671
Tuffmail updates

Because of the many different topics that have arisen in this thread, I setup a new thread for Tuffmail updates.
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Old 16 Feb 2020, 09:37 AM   #2
Berenburger
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Join Date: Sep 2004
Location: The Netherlands
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Unencrypted Clear Text Authentication and SMTP Port 25 Will Be Disabled on 2020-04-01

Source: https://status.tuffmail.net/index.ph...020-04-01.html

Quote:
Beginning on 2020-04-01, authentication for an IMAP, POP3, LDAP, or SMTP session will not be allowed over clear text ports. The mail client first issue a STARTTLS command to upgrade the clear text session to an encrypted session before authentication will be allowed.

Clear text ports:

IMAP 143
POP3 110
SMTP 587
LDAP 389
Also beginning 2020-04-01, SMTP server port 25 will be disabled. Use port 587 or port 465 for submitting messages to the SMTP server.

Requiring encrypted sessions helps to prevent Man in the Middle attacks and plain old password sniffing when using insecure WIFI connections.

A table with server names and ports can be found here:

https://www.tuffmail.com/ports.php
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Old 21 Nov 2020, 09:12 PM   #3
Berenburger
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John Capo has an averse to social media. He deleted his Twitter account (brought up by his predecessor).
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Old 22 Nov 2020, 02:45 AM   #4
FredOnline
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Quote:
Originally Posted by Berenburger View Post
John Capo has an averse to social media. He deleted his Twitter account (brought up by his predecessor).
Nevertheless it's useful to have the Twitter or other social media account, in the event of ddos that takes down your service and/or website, so you have at least an alternative way for customers to contact you and vice versa.

Perhaps someone else (you, Berenburger!) would consider setting up a Twitter fan account?
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Old 23 Nov 2020, 01:38 AM   #5
TenFour
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Join Date: Feb 2017
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I agree, there needs to be some way to reach a company if/when their main contact email or support ticket system goes down. Strangely, it seems to be more and more common that the best way to get actual support for some businesses quickly is via Twitter. I suspect the public nature of Twitter is an added incentive for a real human being to respond in such a way that it shows the company cares. What I really hate is when you file a support ticket via a system and hear nothing from the company for days--you have no idea if they are working on it, or what.
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