Is it me or is Fastmail down? - Page 2

isobel · 1 Oct 2002, 02:47 PM

I guess it's down again. :-(

steve.nz · 1 Oct 2002, 02:51 PM

Now you have me really confused - especially with al these different time zones. It's 5.52 pm New Zealand time, and I can't get to the Fastmail logon page. Have I missed something here?

Jeremy Howard · 1 Oct 2002, 02:54 PM

It's down again.

It'll be 5-10 minutes. I've got some ideas about stuff to keep it up until the new hardware is in place...

isobel · 1 Oct 2002, 02:54 PM

Quote:

Originally posted by steve.nz
Now you have me really confused - especially with al these different time zones. It's 5.52 pm New Zealand time, and I can't get to the Fastmail logon page. Have I missed something here?

You haven't missed anything. It was down, then came back up for a while and now Fastmail is down again. I am sure that that Jeremy and Rob are working hard to fix whatever the problem is.

mailmaniac · 1 Oct 2002, 03:11 PM

The problem I have here in Germany is with the SMTP through Outlook Express. I cannot send messages. But I did receive one at 7:34 (CET). SMTP, though, still doesn't work.

Andrea

Jeremy Howard · 1 Oct 2002, 03:18 PM

It's just rebooting now...

Jeremy Howard · 1 Oct 2002, 03:43 PM

Everything looks to be fine now. We'll see what we can find from the logs...

Jeremy Howard · 1 Oct 2002, 03:55 PM

OK, the stop was caused by a failed assertion in our file system (EXT3). It turns out the the assertion points to some hard drive problems, but can safely be ignored and does not lead to a stop condition in the latest Linux kernel.

I'm going to organise to upgrade the kernel in the next few hours. I'm hoping that this will give us a few days' breathing room. Obviously this hard drive is on its last legs though, so we'll be moving to a new server as soon as we can get it installed.

kander · 2 Oct 2002, 02:26 AM

/me starts chanting and praying to keep the server up.

Jeremy, once again I have to say it's great that you people are so open about this. I have said so before, and I will say it again so you won't forget. This is what makes me stick to Fastmail even closer

BTW: I haven't read anything about it on the Forums, but when I logged into my account approximately eight hours ago there was this message in the top of my account announcing that the server would be down in approx. 49 minutes (decreasing as time went on). I just wanted to give you even more compliments as I thought this was a very nice and polite way of letting me, the user, know downtime was about to happen.

Keep up the near-perfect work,

==K==

Jeremy Howard · 2 Oct 2002, 06:45 AM

Thanks Kander--it's a great way to start the day to read such nice things!

The scheduled reboot was mentioned here: http://www.emaildiscussions.com/...&threadid=7983

suprex7 · 3 Oct 2002, 02:12 AM

Only problem I've EVER had with fastmail was the earlier downtime I commented on. I checked my mail in the last minute of it, because I was able to log in shortly afterwards.

It's been the fastest, most consistent, and definitely the most convienient email service I've tried yet. I've tried MANY and plan on sticking with this one.

I know this isn't the proper thread for this comment but I felt I should give you guys the thumbs up on what you're doing, I appreciate it, as do many others I'm sure. When I can afford to(wallet's pretty skinny), I will definitely be upgrading my service status!

Thanks,
Justin
[Admin: please don't post your email in signing off your posts... you run the risk of having it picked up by spambots!]

mishkan · 3 Oct 2002, 10:51 PM

All of a sudden, I can't send emails with my FastMail account... is the server having any problem? Or is it on my end?

Thanks in advance.

**DBH** · 3 Oct 2002, 10:55 PM

Seems ok on my end...I just sent myself an e-mail and received it with no problems, however, the interface is a little slow.

Dave

**psalzer** · 3 Oct 2002, 10:59 PM

Sent an e-mail from my Fastmail account to my work account and got it right away. Not having interface problems on this end, although earlier it seemed a tiny bit slower than usual.

1 Oct 2002, 02:47 PM	#16
isobel Junior Member Join Date: Apr 2002 Posts: 20	Oh Dear... I guess it's down again. :-(

1 Oct 2002, 02:51 PM	#17
steve.nz Junior Member Join Date: Apr 2002 Location: Wellington New Zealand Posts: 24	Now you have me really confused - especially with al these different time zones. It's 5.52 pm New Zealand time, and I can't get to the Fastmail logon page. Have I missed something here?

1 Oct 2002, 02:54 PM	#18
Jeremy Howard Ultimate Contributor Join Date: Sep 2001 Location: Australia Posts: 11,501	It's down again. It'll be 5-10 minutes. I've got some ideas about stuff to keep it up until the new hardware is in place...

1 Oct 2002, 03:11 PM	#20
mailmaniac Essential Contributor Join Date: Jun 2002 Location: Brazil Posts: 265	The problem I have here in Germany is with the SMTP through Outlook Express. I cannot send messages. But I did receive one at 7:34 (CET). SMTP, though, still doesn't work. Andrea

1 Oct 2002, 03:18 PM	#21
Jeremy Howard Ultimate Contributor Join Date: Sep 2001 Location: Australia Posts: 11,501	It's just rebooting now...

1 Oct 2002, 03:43 PM	#22
Jeremy Howard Ultimate Contributor Join Date: Sep 2001 Location: Australia Posts: 11,501	Everything looks to be fine now. We'll see what we can find from the logs...

1 Oct 2002, 03:55 PM	#23
Jeremy Howard Ultimate Contributor Join Date: Sep 2001 Location: Australia Posts: 11,501	OK, the stop was caused by a failed assertion in our file system (EXT3). It turns out the the assertion points to some hard drive problems, but can safely be ignored and does not lead to a stop condition in the latest Linux kernel. I'm going to organise to upgrade the kernel in the next few hours. I'm hoping that this will give us a few days' breathing room. Obviously this hard drive is on its last legs though, so we'll be moving to a new server as soon as we can get it installed.

2 Oct 2002, 02:26 AM	#24
kander The "e" in e-mail Join Date: Jan 2002 Location: The Netherlands Posts: 4,112	/me starts chanting and praying to keep the server up. Jeremy, once again I have to say it's great that you people are so open about this. I have said so before, and I will say it again so you won't forget. This is what makes me stick to Fastmail even closer BTW: I haven't read anything about it on the Forums, but when I logged into my account approximately eight hours ago there was this message in the top of my account announcing that the server would be down in approx. 49 minutes (decreasing as time went on). I just wanted to give you even more compliments as I thought this was a very nice and polite way of letting me, the user, know downtime was about to happen. Keep up the near-perfect work, ==K==

2 Oct 2002, 06:45 AM	#25
Jeremy Howard Ultimate Contributor Join Date: Sep 2001 Location: Australia Posts: 11,501	Thanks Kander--it's a great way to start the day to read such nice things! The scheduled reboot was mentioned here: http://www.emaildiscussions.com/...&threadid=7983

3 Oct 2002, 02:12 AM	#26
suprex7 Junior Member Join Date: Mar 2002 Posts: 3	Only problem I've EVER had with fastmail was the earlier downtime I commented on. I checked my mail in the last minute of it, because I was able to log in shortly afterwards. It's been the fastest, most consistent, and definitely the most convienient email service I've tried yet. I've tried MANY and plan on sticking with this one. I know this isn't the proper thread for this comment but I felt I should give you guys the thumbs up on what you're doing, I appreciate it, as do many others I'm sure. When I can afford to(wallet's pretty skinny), I will definitely be upgrading my service status! Thanks, Justin [Admin: please don't post your email in signing off your posts... you run the risk of having it picked up by spambots!]

3 Oct 2002, 10:51 PM	#27
mishkan Member Join Date: Apr 2002 Location: USA Posts: 31	All of a sudden, I can't send emails with my FastMail account... is the server having any problem? Or is it on my end? Thanks in advance.

3 Oct 2002, 10:55 PM	#28
DBH Moderator Join Date: Mar 2002 Location: USA Posts: 1,533	Seems ok on my end...I just sent myself an e-mail and received it with no problems, however, the interface is a little slow. Dave

3 Oct 2002, 10:59 PM	#29
psalzer Moderator Join Date: Dec 2001 Location: Long Island, NY Posts: 2,654	Sent an e-mail from my Fastmail account to my work account and got it right away. Not having interface problems on this end, although earlier it seemed a tiny bit slower than usual.