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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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11 Dec 2018, 05:33 PM | #1 |
Essential Contributor
Join Date: May 2018
Posts: 474
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Need confirmation of strange Spam sort behavior
I am seeing strange behavior in my Spam folder when I "Sort by spam score". It appears to delete all the messages in the Spam folder and even says "no messages". It shouldn't be deleting them and in reality it doesn't because if I now choose any order sort order the messages reappear.
I'm looking for confirmation of this behavior hoping it isn't something unique to me. Note, I do recall "Sort by spam score" working as expected previously (can't remember how long ago). But I don't know what may have changed now. |
12 Dec 2018, 04:08 AM | #2 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,090
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Sorting by spam score works as expected for me.
Did you try this several times, or only once? Perhaps, you hit a strange glitch that interrupted the message list display. |
12 Dec 2018, 04:41 AM | #3 |
Essential Contributor
Join Date: May 2018
Posts: 474
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Tried many times. Submitted ticket. Still no reply as yet. It's always something.
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12 Dec 2018, 01:27 PM | #4 |
Essential Contributor
Join Date: May 2018
Posts: 474
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They replied to my ticket apologizing for the "trouble" and telling me they fixed it. Tried it and it is indeed working again. They closed the ticket otherwise I would have followed up asking them what happened. Not worth reopening the ticket just to ask that.
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