|
FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
|
Thread Tools |
19 Mar 2016, 12:56 AM | #1 |
The "e" in e-mail
Join Date: Dec 2004
Location: a virtually impossible but finitely improbable position
Posts: 2,320
|
Sending email through Fastmail - hosting provided elsewhere...
Okay,
I suddenly have a problem with the new interface. I've sent a support request... Is this considered cross posting? I have a few domains that are hosted elsewhere (actually through Gmail) but I have a few aliases that are forwarded to Fastmail. myname@mydomain1.com is hosted at Gmail -- Gmail forwards it to myusername@fastmail.net In order to keep my sent items off of Gmail's servers, I had (in the old interface) added a domain "mydomain1.com" and I send emails directly - without using Google's smtp servers Then, Fastmail provided me with a DKIM key, to enter into the DNS server handling mydomain1.com I was never able to receive "mydomain1.com" email directly, but I was able to have a Key, verify that I was approved to send mydomain1 email through fastmail -- thus keeping my messages I sent out of people's spam folders. Now, with the new interface, All I get for the mydomain1.com domain is that it is "not yet active. Waiting for DNS change." I am provided with no DKIM signature to put into the DNS server. Nor am I presented with any checks that SPF is configured correctly. Is there any plan to include this? If not, I'm losing a major chunk of functionality. |
19 Mar 2016, 06:15 AM | #2 |
Master of the @
Join Date: May 2012
Location: Melbourne, Australia
Posts: 1,007
Representative of:
Fastmail.fm |
Hit the "edit" button on that domain, and scroll down to the "Domain Security" section. The record with your DKIM public key is shown there; publish it in your DNS and click "recheck" (or wait, there's an automatic recheck that runs every few hours).
Screenshot: http://i.imgur.com/YsXKogV.png |
19 Mar 2016, 09:03 AM | #3 |
Cornerstone of the Community
Join Date: Jun 2008
Location: Perth
Posts: 664
|
Rob,
I have green ticks against:
I have the public key against "mesmtp._domainkey.mydomain.com" So I assume DKIM is setup correctly. But I have another entry under Text which says: "_adsp._domainkey.mydomain.com" with value "dkim=unknown" What dos the latter mean? |
19 Mar 2016, 10:38 AM | #4 | |
Member
Join Date: Feb 2016
Posts: 47
|
You don't have to assume DKIM is set up correctly..
Just verify by sending an email to these places. check-auth@verifier.port25.com mailtest@unlocktheinbox.com Quote:
The dkim=unknown means that domain might sign some or all of it's email.. You can read more about it here: ADSP Info |
|
19 Mar 2016, 11:06 AM | #5 | |
The "e" in e-mail
Join Date: Dec 2004
Location: a virtually impossible but finitely improbable position
Posts: 2,320
|
Quote:
This is different functionality from a few days ago... Again, I do not want the MX records pointing to Fastmail, And so the dkim and SPF info and checks is not shown until MX is functioning correctly... |
|
19 Mar 2016, 06:33 PM | #6 |
Cornerstone of the Community
Join Date: Apr 2004
Location: Melbourne
Posts: 971
Representative of:
Fastmail.fm |
We have new instructions for this rare scenario now in our help (hmm, seems to be only on beta but we're pushing this update out on Monday): https://beta.fastmail.com/help/recei...up-nonsmx.html
In short, you can get the SPF/DKIM records to add and everything will work, but it will continue to show "Waiting for DNS change" on the Settings -> Domains screen. |
19 Mar 2016, 10:44 PM | #7 | |
The "e" in e-mail
Join Date: Dec 2004
Location: a virtually impossible but finitely improbable position
Posts: 2,320
|
Quote:
The Beta Server is not showing the items under "Domain Security" -- Specifically the green check marks for DKIM and SPF being set up correctly (for domains who's MX Records are hosted elsewhere). Last edited by ChinaLamb : 19 Mar 2016 at 10:53 PM. |
|
20 Mar 2016, 12:49 AM | #8 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,093
|
Two points:
|
20 Mar 2016, 01:10 AM | #9 | |
The "e" in e-mail
Join Date: Dec 2004
Location: a virtually impossible but finitely improbable position
Posts: 2,320
|
Quote:
I have dns hosted with name cheap for my other domains, domains which DO have mx records punting to fastmail. And though fast mail does not add the records automatically to name cheap, fast mail can verify that i entered the dkim/Spf records correctly. For my mail hosted elsewhere, I do not want fast mail to enter this information into my dns provider for me, I can do that myself. .. all I want is to be able to sign mail that sent from fast mail for these accounts. And i want fastmail to tell me if i entered the information correctly. This was all possible up until a week ago. I simply did not configure mx records, but fast mail gave me dkim signatures that I could add to my dns server and voila... fast mail was signing the emails as they were sent, even though they were not hosted at fast mail. It all worked well. I should add, fast mail is still signing those messages, but I have no way of checking whether Spf and dkim is correctly configured. (I need to add spf, as I did not configure that before) Does this make sense? Last edited by ChinaLamb : 20 Mar 2016 at 01:17 AM. |
|