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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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1 Dec 2017, 11:17 PM | #16 | |
Master of the @
Join Date: Mar 2000
Location: Tel-Aviv, ISRAEL
Posts: 1,664
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2 Dec 2017, 12:03 AM | #17 |
Essential Contributor
Join Date: Apr 2010
Posts: 490
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Yes, for the last few weeks, sending an e-mail from the web has become very time consuming. I really haven't noticed any other FastMail slowdowns, but sending is extremely unpleasant now. Click "Send," and wait ... wait ... wait.
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2 Dec 2017, 06:08 AM | #18 | |
The "e" in e-mail
Join Date: Jul 2004
Location: Melbourne, Australia
Posts: 2,696
Representative of:
Fastmail.fm |
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2 Dec 2017, 06:51 AM | #19 | |
Junior Member
Join Date: Oct 2011
Posts: 22
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2 Dec 2017, 06:57 AM | #20 |
The "e" in e-mail
Join Date: Jul 2004
Location: Melbourne, Australia
Posts: 2,696
Representative of:
Fastmail.fm |
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2 Dec 2017, 08:06 AM | #21 |
Junior Member
Join Date: Oct 2011
Posts: 22
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2 Dec 2017, 08:22 AM | #22 | |
The "e" in e-mail
Join Date: Jul 2004
Location: Melbourne, Australia
Posts: 2,696
Representative of:
Fastmail.fm |
Quote:
Ditto anyone else here - I see the other tickets have been closed by support already, but if you want me to look in your account you can reopen the ticket. I'm going to grab them all so I see all the responses. |
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2 Dec 2017, 08:32 AM | #23 |
The "e" in e-mail
Join Date: Jul 2004
Location: Melbourne, Australia
Posts: 2,696
Representative of:
Fastmail.fm |
OK, I've taken over all the tickets mentioned in this thread as well as added myself to the internal tracking task. As I mentioned privately to 5kft already, it's my weekend and I have family responsibilities, so I'll just looking at this when I get time in between other things.
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2 Dec 2017, 09:45 PM | #24 |
Essential Contributor
Join Date: Apr 2010
Posts: 490
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Well ... I was going to submit a ticket this morning, but as luck would have it, sending speed seems to be back to normal for the first time in almost two weeks. Not sure if this the result of something Bron did in response to other tickets or just a fluke. Either way, I'm pleased. If the problem recurs, I will file a ticket promptly, but for now, all is well.
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2 Dec 2017, 10:21 PM | #25 | |
Master of the @
Join Date: Mar 2000
Location: Tel-Aviv, ISRAEL
Posts: 1,664
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Quote:
Still very slow... |
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4 Dec 2017, 02:33 AM | #26 |
Master of the @
Join Date: Nov 2002
Location: Canada
Posts: 1,015
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I've been having issues too. Ticket PTN390951.
For me, replies are slow (taking about 5 seconds of "Sending"), while new messages aren't. Andy |
4 Dec 2017, 02:45 AM | #27 |
The "e" in e-mail
Join Date: May 2003
Location: mostly in Thailand
Posts: 3,090
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Out of curiosity, does there seem to be any difference depending on whether you are using Conversations on or off? I wonder if there might be something odd happening when rebuilding conversation lists.
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4 Dec 2017, 02:45 AM | #28 |
Essential Contributor
Join Date: Apr 2010
Posts: 490
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Yep ... after reporting yesterday that the situation had improved for me, the problem is back today. Same slowdown on sending messages, and just as bad as it's been for the past few weeks. I have also filed a ticket and mentioned this thread.
Ticket number PTN390953 |
4 Dec 2017, 02:50 AM | #29 | |
Essential Contributor
Join Date: Apr 2010
Posts: 490
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Quote:
Also, before anyone asks, size of the message doesn't seem to have anything to do with it. Whether an e-mail is large (html with multiple attachments) or tiny (just a few words of plain text), the slowdown is the same. |
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4 Dec 2017, 03:02 AM | #30 |
Master of the @
Join Date: Nov 2002
Location: Canada
Posts: 1,015
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