outlook and junkmail

alistair234 · 20 Dec 2010, 04:42 AM

hi, I’ve got setup run box with my outlook 2010 via imap, I’ve deleted and created the account on outlook 4 or 5 times, each I’ve created the account a just email folder appears inside the inbox folder, is this the same for other people? How does other handle it with Junk Mail/Spam folders etc? e.g. just delete junk mail folder etc.

thanks

kservik · 20 Dec 2010, 09:22 AM

Hello

After checking the added information in your Support Ticket, the first issue is solved by setting: Root folder path: INBOX

This is done by: File - Account Settings - Change + username@runbox.com - More Settings - Advanced

Regarding the Junk E-mail folder: The Junk E-mail folder is automatically created by Outlook. We dont know if there is a way to turn that off. If you turn Outlook spam filter on, then it will use that folder. The automatic spam filtering in Outlook 2010 is by default turned off.

Kim

20 Dec 2010, 04:42 AM	#1
alistair234 Senior Member Join Date: Jul 2005 Location: Greenock in Scotland, UK Posts: 182	outlook and junkmail hi, I’ve got setup run box with my outlook 2010 via imap, I’ve deleted and created the account on outlook 4 or 5 times, each I’ve created the account a just email folder appears inside the inbox folder, is this the same for other people? How does other handle it with Junk Mail/Spam folders etc? e.g. just delete junk mail folder etc. thanks

20 Dec 2010, 09:22 AM	#2
kservik Cornerstone of the Community Join Date: Sep 2005 Location: Oslo, Norway Posts: 555 Representative of: Runbox.com	Root folder path: INBOX + The Junk E-mail folder in Outlook 2010 Hello After checking the added information in your Support Ticket, the first issue is solved by setting: Root folder path: INBOX This is done by: File - Account Settings - Change + username@runbox.com - More Settings - Advanced Regarding the Junk E-mail folder: The Junk E-mail folder is automatically created by Outlook. We dont know if there is a way to turn that off. If you turn Outlook spam filter on, then it will use that folder. The automatic spam filtering in Outlook 2010 is by default turned off. Kim