Fastmail down, 25 May 14:30 GMT

David · 25 May 2006, 11:51 PM

After taking five minutes to open a message, Fastmail crashed on me, when I went to move to the next message.

>>

IMPORTANT: Some proxies seem to incorrectly cache this page. To ensure you have the latest information, please hold down the Ctrl key and click the Refresh or Reload button in your browser to force a refresh of this page.

I'm sorry, the server your email is on is currently down. We apologise for the inconvenience; any email sent to you during this time is being queued by another server and will be delivered as soon as the server is working again.

Status updates about why this server is down and when it will be working again will be posted to our status blog.

Please check back in a few minutes to access your email.

Reported by frontend1.messagingengine.com

>>

superstar · 25 May 2006, 11:54 PM

taking forever to login

janusz · 25 May 2006, 11:55 PM

My connection to the web interface went down. FastMail.FM Status Screen reports

Quote:

Failed to login to IMAP, even although we could connect to it. ... Oh dear. The tests failed. The server's down....

Oh dear, oh dear...

The message I still have on my disconnected screen says

Quote:

Failed to create screen: Mailbox, Could not connect to IMAP server. Please try again shortly. at /home/mod_perl/hm/ME/Mailbox.pm line 263.

jerrycable · 25 May 2006, 11:56 PM

Same here, can't get in to webmail. It posts the following error:

Failed to create screen: Mailbox, Could not connect to IMAP server. Please try again shortly. at /home/mod_perl/hm/ME/Mailbox.pm line 263.

David · 25 May 2006, 11:59 PM

IMAP is still working

tomkeifer · 25 May 2006, 11:59 PM

It's running slow for me.

MZRascoff · 26 May 2006, 12:00 AM

No IMAP, no webmail. Beta server is touch and go.

This is a bad week for FM and its users.

Matthew

jerrycable · 26 May 2006, 12:02 AM

Quote:

Originally posted by David
IMAP is still working

Hmm, maybe so, but I can't get in via IMAP - at least not from work. Apparently our company has the IMAP ports blocked. So I have to use webmail to see my mail when at work

tomkeifer · 26 May 2006, 12:03 AM

Just tested. It took a while to log in and it takes a while to send and receive email.

Edited to Add: It's down now.

janusz · 26 May 2006, 12:15 AM

Still down, both the 'regular' and beta versions.

BKB · 26 May 2006, 12:21 AM

Quote:

Originally posted by jerrycable
Same here, can't get in to webmail. It posts the following error:

Failed to create screen: Mailbox, Could not connect to IMAP server. Please try again shortly. at /home/mod_perl/hm/ME/Mailbox.pm line 263.

Same here.

Bamb0 · 26 May 2006, 12:22 AM

Down here also

Maybe we should send them someone that can help them fix these issues once and for all

Whats the URL for the beta version?? (I'd like to take a look @ it)

tomkeifer · 26 May 2006, 12:24 AM

That's the same error that I get.

janusz · 26 May 2006, 12:25 AM

Quote:

Originally posted by Bamb0
Whats the URL for the beta version?? (I'd like to take a look @ it)

http://www.fastmail.fm/beta (not much to look @ just now...)

**ReuvenNY** · 26 May 2006, 12:35 AM

It looks like a total collapse of the system - nothing works. Let's hope someone will wake them up in Australia.

25 May 2006, 11:51 PM	#1
David Ultimate Contributor Join Date: Dec 2001 Location: Canada. Posts: 10,355	Fastmail is down (for me) After taking five minutes to open a message, Fastmail crashed on me, when I went to move to the next message. >> IMPORTANT: Some proxies seem to incorrectly cache this page. To ensure you have the latest information, please hold down the Ctrl key and click the Refresh or Reload button in your browser to force a refresh of this page. I'm sorry, the server your email is on is currently down. We apologise for the inconvenience; any email sent to you during this time is being queued by another server and will be delivered as soon as the server is working again. Status updates about why this server is down and when it will be working again will be posted to our status blog. Please check back in a few minutes to access your email. Reported by frontend1.messagingengine.com >>

25 May 2006, 11:54 PM	#2
superstar Senior Member Join Date: Nov 2004 Posts: 100	Me too :( taking forever to login

25 May 2006, 11:56 PM	#4
jerrycable Member Join Date: Jan 2004 Location: Allen, TX Posts: 35	Ditto Same here, can't get in to webmail. It posts the following error: Failed to create screen: Mailbox, Could not connect to IMAP server. Please try again shortly. at /home/mod_perl/hm/ME/Mailbox.pm line 263.

26 May 2006, 12:03 AM	#9
tomkeifer Member Join Date: Mar 2006 Posts: 79	Just tested. It took a while to log in and it takes a while to send and receive email. Edited to Add: It's down now. Last edited by tomkeifer : 26 May 2006 at 12:09 AM.

25 May 2006, 11:59 PM	#5
David Ultimate Contributor Join Date: Dec 2001 Location: Canada. Posts: 10,355	IMAP is still working

26 May 2006, 12:00 AM	#7
MZRascoff Essential Contributor Join Date: Sep 2002 Location: New York Posts: 249	No IMAP, no webmail. Beta server is touch and go. This is a bad week for FM and its users. Matthew

26 May 2006, 12:15 AM	#10
janusz The "e" in e-mail Join Date: Feb 2006 Location: EU Posts: 4,945	Still down, both the 'regular' and beta versions.

26 May 2006, 12:22 AM	#12
Bamb0 Master of the @ Join Date: Feb 2005 Location: USA Posts: 1,876	Down here also Maybe we should send them someone that can help them fix these issues once and for all Whats the URL for the beta version?? (I'd like to take a look @ it)

26 May 2006, 12:24 AM	#13
tomkeifer Member Join Date: Mar 2006 Posts: 79	That's the same error that I get.

26 May 2006, 12:35 AM	#15
ReuvenNY Moderator Join Date: Mar 2002 Location: New York Posts: 4,259	It looks like a total collapse of the system - nothing works. Let's hope someone will wake them up in Australia.