server down?

ltwally · 12 Mar 2008, 03:26 AM

It is March 11, 12:30pm MST (which is -7 GMT).

I've been having a difficult time accessing IMAP all morning (though the SMTP server seems to be running fine).

I finally went to do a webmail login, and got this:

Code:

500 Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

If the error persists, please email the information below to the server administrator at webmaster@runbox.com, and include details about anything you might have done that may have caused the error.

Apache/1.3.26 (Unix) Debian GNU/Linux mod_ssl/2.8.9 OpenSSL/0.9.6c mod_perl/1.26 Server at secure.runbox.com Port 443
Time: 11.03.2008 20:23:55 IP: URI: /LOGIN

Please try your request again by refreshing the page, or try the following links to continue.

Thanks,
ltwally

pr472 · 12 Mar 2008, 03:32 AM

Yes, I get the same message. It is difficult running my business with such an unreliable email service. Runbox consistently has problems, and promises are made to fix things, and I never see any improvement.

redrice · 12 Mar 2008, 03:46 AM

Same problem here. Service has been erratic for a day or two, tho since the coincided with my using IMAP access for the first time, I thought it was something with my software... And now I can't open emails at all!

Peter, Brussels, Belgium

carverrn · 12 Mar 2008, 04:03 AM

I'm seeing if they know about it yet or not.

Regards,
Rich

ltwally · 13 Mar 2008, 02:45 AM

Well, IMAP is no longer timing out on me... it's back to its regular slowness.

BTW: Whatever happened to the new imap server?

Geir · 13 Mar 2008, 02:59 AM

These problems are related to the current IMAP server intermittently consuming too many resources, affecting the service overall. Once the new server is ready (hopefully next week), general performance should be very good all the time, not just most of the time.

- Geir

ltwally · 13 Mar 2008, 01:38 PM

Gah... it's doing it again. I cannot connect.. it just times out.

Get that new server working, post-haste! PLEASE!

-ltwally

adamevans · 13 Mar 2008, 02:36 PM

Quote:

Originally Posted by Geir

Once the new server is ready (hopefully next week), general performance should be very good all the time, not just most of the time.

Uh... Service is "good most of the time" now? News to me.

...

I'd really hate to see what you guys consider bad service.

13 Mar 2008, 02:45 AM	#5
ltwally Member Join Date: Mar 2005 Posts: 76	slowness Well, IMAP is no longer timing out on me... it's back to its regular slowness. BTW: Whatever happened to the new imap server?

13 Mar 2008, 01:38 PM	#7
ltwally Member Join Date: Mar 2005 Posts: 76	gah Gah... it's doing it again. I cannot connect.. it just times out. Get that new server working, post-haste! PLEASE! -ltwally

12 Mar 2008, 03:32 AM	#2
pr472 Senior Member Join Date: Dec 2006 Posts: 101	Yes, I get the same message. It is difficult running my business with such an unreliable email service. Runbox consistently has problems, and promises are made to fix things, and I never see any improvement.

12 Mar 2008, 03:46 AM	#3
redrice Junior Member Join Date: Jun 2007 Posts: 16	Same problem here. Service has been erratic for a day or two, tho since the coincided with my using IMAP access for the first time, I thought it was something with my software... And now I can't open emails at all! Peter, Brussels, Belgium

12 Mar 2008, 04:03 AM	#4
carverrn Intergalactic Postmaster Join Date: Jan 2002 Location: Chicago, IL Posts: 5,606 Representative of: Runbox.com	I'm seeing if they know about it yet or not. Regards, Rich

13 Mar 2008, 02:59 AM	#6
Geir The "e" in e-mail Join Date: Sep 2001 Location: Oslo, Norway Posts: 2,938 Representative of: Runbox.com	These problems are related to the current IMAP server intermittently consuming too many resources, affecting the service overall. Once the new server is ready (hopefully next week), general performance should be very good all the time, not just most of the time. - Geir