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Old 9 Jun 2019, 06:55 PM   #1
Terry
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Join Date: Jul 2002
Location: VK4
Posts: 2,719
Fastmail down?

Is Fastmail down I cant log in server just times out 7.25 pm AU
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Old 9 Jun 2019, 07:14 PM   #2
Terry
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Its back up now 8.10pm
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Old 12 Jun 2019, 03:15 AM   #3
bplat
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Join Date: Apr 2003
Location: Netherlands
Posts: 507
Down though

8.14pm CEST (UTC+2) it's down for me from The Netherlands..
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Old 12 Jun 2019, 03:16 AM   #4
CyberDyne
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Can’t use the iOS app here

Edit:
OR https OR IMAP

UK, 1920 GMT

“Access to FastMail services has been interrupted. We're looking into it.”

https://www.fastmailstatus.com/

Last edited by CyberDyne : 12 Jun 2019 at 03:26 AM.
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Old 12 Jun 2019, 03:25 AM   #5
ewal
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https://www.fastmailstatus.com/servi...ral/2019-06-11


https://twitter.com/FastMail/status/1138511340098789377
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Old 12 Jun 2019, 03:26 AM   #6
jdmyers
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It's down, can check status here in case you are unaware ...

https://www.fastmailstatus.com
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Old 12 Jun 2019, 03:27 AM   #7
BritTim
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Join Date: May 2003
Location: mostly in Thailand
Posts: 2,771
FastMail status page confirms the outage.

EDIT: According to Pingdom, IMAP, POP and secondary MX access is still up. Network availability to New Jersey reports as normal, so it is unclear why web access is disrupted.
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Old 12 Jun 2019, 03:50 AM   #8
odedp
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Down for me too (Tel Aviv, Israel)
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Old 12 Jun 2019, 04:10 AM   #9
paleolith
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Quote:
Originally Posted by BritTim View Post
EDIT: According to Pingdom, IMAP, POP and secondary MX access is still up. Network availability to New Jersey reports as normal, so it is unclear why web access is disrupted.
I'm not sure how Pingdom works. However, in this case it appears that the servers are accessible but not operational. I (and others) get the 502 Bad Gateway page. That's actually coming from fastmail.com, so we are reaching the server. My understanding from other experience is that 502 Bad Gateway indicates that the front-end server is having trouble reaching the back-end (database) server.

Oh, and while I was writing this, IMAP and web access was restored.

Edward
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Old 12 Jun 2019, 04:11 AM   #10
NJSS
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Up for me now in the UK at 20:10 BST although Fastmail Status says:-
Quote:
We're experiencing a distributed denial of service attack. This affects your ability to login on the web & mobile. It may also create delays sending & receiving mail. We're working with our network provider to resolve this. We'll post more information as it is available.
NJSS
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Old 12 Jun 2019, 12:26 PM   #11
Dane
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Join Date: Oct 2017
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Was down for me in Colorado for about an hour total. Could not access via iOS, MacOS or Fastmail website. All has been fine since it came back up.

First outage (at least that I was around to notice) in the 2 years I've been using it.
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Old 12 Jun 2019, 04:30 PM   #12
BritTim
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Location: mostly in Thailand
Posts: 2,771
Quote:
Originally Posted by Dane View Post
Was down for me in Colorado for about an hour total. Could not access via iOS, MacOS or Fastmail website. All has been fine since it came back up.

First outage (at least that I was around to notice) in the 2 years I've been using it.
DDoS attacks can be a real pain, especially if the attack has different characteristics from those the service has seen before. FastMail has generally been pretty good at ameliorating the effects of these attacks. Seriously degraded service for an hour or so is annoying, of course, but other services are sometimes impacted for a day or more.
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