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Old 3 Jan 2020, 01:24 PM   #1
jeffpan
The "e" in e-mail
 
Join Date: Sep 2005
Location: Macao
Posts: 2,121

Representative of:
tls-mail.com
Can I downgrade the plan?

My current plan is 50 USD/y for domain hosting email.
Can I downgrade to 15 USD/y? I really don't need much storage size.
Where is the link to apply the change?

Thanks.
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Old 3 Jan 2020, 05:20 PM   #2
BritTim
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Join Date: May 2003
Location: mostly in Thailand
Posts: 3,084
If you go to Settings->Billing & Plan and scroll down, you will see the Upgrade/Downgrade options.

Note that you cannot use your own domain with a Basic plan and cannot downgrade to the old Lite (Personal) plan which no longer exists except for legacy users.
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Old 5 Jan 2020, 02:59 PM   #3
EricG
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Join Date: Aug 2009
Location: Canada
Posts: 296
Quote:
Originally Posted by jeffpan View Post
Can I downgrade to 15 USD/y?
It's $30/year.
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Old 7 Jan 2020, 06:01 AM   #4
CyberDyne
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Join Date: Sep 2004
Posts: 1,580
Quote:
Originally Posted by BritTim View Post
If you go to Settings->Billing & Plan and scroll down, you will see the Upgrade/Downgrade options.

Note that you cannot use your own domain with a Basic plan and cannot downgrade to the old Lite (Personal) plan which no longer exists except for legacy users.
Is the Billing & Plan screen not available on the iOS app (beta)?
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Old 8 Jan 2020, 09:47 PM   #5
JamesHenderson
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Join Date: Jan 2003
Location: Oxfordshire, UK
Posts: 603
Quote:
Originally Posted by CyberDyne View Post
Is the Billing & Plan screen not available on the iOS app (beta)?
It's not available on the iOS production app.
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Old 8 Jan 2020, 09:48 PM   #6
CyberDyne
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Thanks for clarifying
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