emails not arriving in my box

Wesss · 28 Nov 2002, 08:58 PM

I've had the sneaking suspicion not all of the emails sent to me were arriving, and my friend just told me after he sent me a message he got this message in return:

>From: MAILER-DAEMON@fastmail.fm (Mail Delivery System)
>To: [ideletedthis address]@hotmail.com
>Subject: Undelivered Mail Returned to Sender
>Date: Thu, 28 Nov 2002 07:06:48 -0500 (EST)
>
>This is the Postfix program at host www.fastmail.fm.
>
>I'm sorry to have to inform you that the message returned
>below could not be delivered to one or more destinations.
>
>For further assistance, please send mail to <postmaster>
>
>If you do so, please include this problem report. You can
>delete your own text from the message returned below.
>
> The Postfix program
>
><wmammverhoeve@myfastmail.com>: host
> /var/imap/socket/lmtpprox[/var/imap/socket/lmtpprox] said: 250 2.1.5
>ok (in
> reply to DATA command)

but i'm not sure what this means?
This is IMPORTANT as I use this account for my business mail as well etc.!!
And I was just about to become a paying member starting next year!!
Happy thanksgiving all the way from the Netherlands!

please tell me what i can do to fix this!
And I assume there is no way to find out what messages I missed?

i hope i didn't miss any threads that cover this, i saw a thread where someone else got the same message himself, but i this case it's different coz the other person [not me] got the message

ppetru · 28 Nov 2002, 09:59 PM

I had the same problem for half of today, except the error message was:

<petru@paler.net>: host /var/imap/socket/lmtpprox[/var/imap/socket/lmtpprox]
said: 550-Mailbox unknown. Either there is no mailbox associated with this
550-name or you do not have authorization to see it. 550 5.1.1 User unknown
(in reply to end of DATA command)

Emailing support resulted in an automated response almost 4 hours later, informing me that nobody read my message yet and that I should click some URL (which I did).

This is outrageous. Everybody can understand that moving to a new datacenter results in slowdowns and delays, but lost email is absolutely unacceptable.

Does anybody have an explanation, or will I just get the regular "everything should be working now"? What about all the lost mail?

Petru

xbit · 28 Nov 2002, 10:34 PM

I have two virtual domains hosted with FastMail. For the last 12 hours or so, I stopped receiving emails directed to these domains. The sender did not get any sort of error back. I ran the "Account Problems" option on the login page a few minutes ago, and it now appears that I am once again receiving email to my virtual domains. However, none of the emails sent in that 12 hour period ever arrived.

Does anyone know what may have happened? Will it happen again? Is there a way to get the missing email?

Scott

Jeremy Howard · 28 Nov 2002, 10:43 PM

Quote:

Originally posted by ppetru
Does anybody have an explanation, or will I just get the regular "everything should be working now"? What about all the lost mail?

Petru, I personally sent you a reply to your support request a little while ago. Did you receive it?

Jeremy Howard · 28 Nov 2002, 10:44 PM

Quote:

Originally posted by xbit
Does anyone know what may have happened? Will it happen again? Is there a way to get the missing email?

Scott, can you please PM me the details of your account and domain and missing emails?

Wesss · 28 Nov 2002, 10:54 PM

How about me mister moderator???

help me as well please

for me the last email that didn't come through, the one that I copy pasted the erro thingy from, was just a few hours ago, and the person sent another email right after but that one came through

Jeremy Howard · 28 Nov 2002, 11:03 PM

Wesss, you're one, I'm more perplexed by. Why 'ok' is being rejected as an error is most perculiar!... This one is going to take us a few days to look in to... If you could PM me the address that it came from, that would be helpful.

Wesss · 28 Nov 2002, 11:08 PM

i can't send a pm coz it says those are turned off, where can i turn them back on?

Wesss · 28 Nov 2002, 11:40 PM

never mind, found it!
you have a pm

28 Nov 2002, 08:58 PM	#1
Wesss Junior Member Join Date: Jul 2002 Posts: 7	emails not arriving in my box I've had the sneaking suspicion not all of the emails sent to me were arriving, and my friend just told me after he sent me a message he got this message in return: >From: MAILER-DAEMON@fastmail.fm (Mail Delivery System) >To: [ideletedthis address]@hotmail.com >Subject: Undelivered Mail Returned to Sender >Date: Thu, 28 Nov 2002 07:06:48 -0500 (EST) > >This is the Postfix program at host www.fastmail.fm. > >I'm sorry to have to inform you that the message returned >below could not be delivered to one or more destinations. > >For further assistance, please send mail to <postmaster> > >If you do so, please include this problem report. You can >delete your own text from the message returned below. > > The Postfix program > ><wmammverhoeve@myfastmail.com>: host > /var/imap/socket/lmtpprox[/var/imap/socket/lmtpprox] said: 250 2.1.5 >ok (in > reply to DATA command) but i'm not sure what this means? This is IMPORTANT as I use this account for my business mail as well etc.!! And I was just about to become a paying member starting next year!! Happy thanksgiving all the way from the Netherlands! please tell me what i can do to fix this! And I assume there is no way to find out what messages I missed? i hope i didn't miss any threads that cover this, i saw a thread where someone else got the same message himself, but i this case it's different coz the other person [not me] got the message

28 Nov 2002, 10:34 PM	#3
xbit Junior Member Join Date: Nov 2002 Location: Peoria, IL Posts: 1	emails for virtual domains I have two virtual domains hosted with FastMail. For the last 12 hours or so, I stopped receiving emails directed to these domains. The sender did not get any sort of error back. I ran the "Account Problems" option on the login page a few minutes ago, and it now appears that I am once again receiving email to my virtual domains. However, none of the emails sent in that 12 hour period ever arrived. Does anyone know what may have happened? Will it happen again? Is there a way to get the missing email? Scott

28 Nov 2002, 09:59 PM	#2
ppetru Junior Member Join Date: Mar 2002 Location: Brasov, Romania Posts: 25	I had the same problem for half of today, except the error message was: <petru@paler.net>: host /var/imap/socket/lmtpprox[/var/imap/socket/lmtpprox] said: 550-Mailbox unknown. Either there is no mailbox associated with this 550-name or you do not have authorization to see it. 550 5.1.1 User unknown (in reply to end of DATA command) Emailing support resulted in an automated response almost 4 hours later, informing me that nobody read my message yet and that I should click some URL (which I did). This is outrageous. Everybody can understand that moving to a new datacenter results in slowdowns and delays, but lost email is absolutely unacceptable. Does anybody have an explanation, or will I just get the regular "everything should be working now"? What about all the lost mail? Petru

28 Nov 2002, 10:54 PM	#6
Wesss Junior Member Join Date: Jul 2002 Posts: 7	How about me mister moderator??? help me as well please for me the last email that didn't come through, the one that I copy pasted the erro thingy from, was just a few hours ago, and the person sent another email right after but that one came through

28 Nov 2002, 11:03 PM	#7
Jeremy Howard Ultimate Contributor Join Date: Sep 2001 Location: Australia Posts: 11,501	Wesss, you're one, I'm more perplexed by. Why 'ok' is being rejected as an error is most perculiar!... This one is going to take us a few days to look in to... If you could PM me the address that it came from, that would be helpful.

28 Nov 2002, 11:08 PM	#8
Wesss Junior Member Join Date: Jul 2002 Posts: 7	i can't send a pm coz it says those are turned off, where can i turn them back on?

28 Nov 2002, 11:40 PM	#9
Wesss Junior Member Join Date: Jul 2002 Posts: 7	never mind, found it! you have a pm