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Email Help Needed! Having problems with your email service, or with the email software you're using? Post your questions and answers here!

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Old 13 Nov 2019, 09:34 PM   #1
Realgarry93
Junior Member
 
Join Date: Nov 2019
Posts: 4
What to do if you can't recieve email even if your email accoun is active.

I have a problem regarding on my mailbox i cant recieve my email from those person who tried to send me a message via email.
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Old 14 Nov 2019, 08:49 PM   #2
JeremyNicoll
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Join Date: Dec 2017
Location: Scotland
Posts: 125
Quote:
Originally Posted by Realgarry93 View Post
I have a problem regarding on my mailbox i cant recieve my email from those person who tried to send me a message via email.
Who is your mail service provided by?

Are you using webmail (ie a browser to login to a mail service), or an app on a phone, or a desktop email client (eg Thunderbird)?
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Old 15 Nov 2019, 01:04 AM   #3
janusz
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Location: EU
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And could you be a bit more specific about "i cant recieve my email from those person" ?

Does this person (these persons?) receive any error reports ("mail undeliverable" or suchlike)? Or do the messages from her/him/them disappear without trace?
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Old 18 Nov 2019, 10:07 AM   #4
Realgarry93
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It is in my GMAIL account.
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Old 18 Nov 2019, 10:09 AM   #5
Realgarry93
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Quote:
Originally Posted by janusz View Post
And could you be a bit more specific about "i cant recieve my email from those person" ?

Does this person (these persons?) receive any error reports ("mail undeliverable" or suchlike)? Or do the messages from her/him/them disappear without trace?
Literally from my friends who send an email in my gmail acount but it does not arrive in my mailbox.
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Old 18 Nov 2019, 10:18 AM   #6
Realgarry93
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Join Date: Nov 2019
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After checking something regarding on my email, i found out that my gmail app was out of the latest update, to avoid minor problems regarding this we shoud keep on updating our applications installed in our phone. If necessary.
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Old 18 Nov 2019, 06:29 PM   #7
JeremyNicoll
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Join Date: Dec 2017
Location: Scotland
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Quote:
Originally Posted by Realgarry93 View Post
Literally from my friends who send an email in my gmail acount but it does not arrive in my mailbox.
Does anything (from anyone else? - eg perhaps notification emails sent from this forum?) arrive in your mailbox?

Are you able to check the mailbox using a web browser?

Is the problem that your friends' emails don't arrive at gmail at all (in which case it's got nothing to do with your app), or that the emails do get to gmail but you can't see them when you use your app?
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