Correct IMAP server for Blackberry pull?

mbeck · 18 Aug 2006, 11:13 PM

I have a blackberry 8700c through Cingular wireless. It is set up to retrieve email from runbox, but I find that it does so very delayed / infrequently (only twice a day sometimes). Other people who have the same service from cingular but an earthlink account for example get their email every 15 minutes. Is there a better server setting I should tell blackberry to use? Here are the settings and what it defaulted to (I guess it read this from runbox server, as all I gave it was my email address and password):

Server: secure.runbox.com
Server Type: IMAP
Port: 993
Timeout: 30 seconds
SSL: Yes

Actually, I can only change the server address and wether to use SSL. The rest is derived / hardcoded. I'm wondering if secure.runbox.om is correct, since that is not a server listed on the runbox.com help pages and wether SSL is required. I also wish I could use POP, but can't seem to change that - I have never on any device or OS had luck w/ IMAP. it's the most flaky, slow and unintuitive protocol.

Thanks,

Mike

carverrn · 19 Aug 2006, 02:06 AM

Actually, secure.runbox.com is listed on the help pages:

http://www.runbox.com/twiki/bin/view/RunboxHelp/IMAP

Code:

 IMAP setup information

    * Incoming server type: IMAP
    * Incoming mail server: imap.runbox.com
          o For SSL, use secure.runbox.com.
    * IMAP server port number: 143
          o For SSL, use port 993.

I've heard people say that Runbox SSL is slower so I'm guessing that a 30 second timeout is too short. That would explain why sometimes it works and sometimes it doesn't.

You might try changing to the non-SSL connection and see if that helps.

Regards,
Rich

zapata · 20 Aug 2006, 05:47 AM

Runbox' IMAP server still does not support IMAP IDLE (RFC 2177).
Your Blackberry probably doesn't poll the server and you only see updates/new e-mails when your MUA re-connects to the server.

While the IMAP protocol is not flaky, some clients and servers are.
So I'd suggest you try again with a different IMAP server.
If it works, then you should complain to your current malfunctioning/incomplete imap provider.

marc_otten · 22 Aug 2006, 05:10 PM

Quote:

So I'd suggest you try again with a different IMAP server.

Zapata, what other IMAP-provider do you suggest? It seems to me that - given your constant flow of posts about this matter - you must have found an excellent provider. Since I'm always interrested in new mail-providers, it would be nice if you could share some of your findings with the rest of the forum-readers.

Thanks in advance,
--Marc

mbeck · 23 Aug 2006, 05:20 AM

Thanks for the replies, though I'm also not completely sure what is meant by trying another IMAP provider - are you saying I have a choice of who to use to access runbox mail or to see if another account / service works with the BB. If that's the case, yes, my fastmail.us account seems to work better, though only slightly. I have now gone through many iterations and combinations of SSL/ non-SSL, deleting and reconfiguring the profile for the blackberry and rebooting the device. It seems like emails show up "whenever they please" which I cant' believe is the norm considering how many business professionals live and die by this technology

P.S. on a side note what determines when I stop receiving notifications of replies to my posts? I came back today and found that there were a couple of new posts that I never got notice on....

carverrn · 23 Aug 2006, 08:10 AM

Quote:

Originally posted by mbeck
P.S. on a side note what determines when I stop receiving notifications of replies to my posts? I came back today and found that there were a couple of new posts that I never got notice on....

As far as I know you have to manually unsubscribe from the thread under User Control Panel -> Subscribed Threads. I received notices of the posts.

Regards,
Rich

18 Aug 2006, 11:13 PM	#1
mbeck Member Join Date: Jun 2003 Location: Bradenton, Florida Posts: 65	Correct IMAP server for Blackberry pull? I have a blackberry 8700c through Cingular wireless. It is set up to retrieve email from runbox, but I find that it does so very delayed / infrequently (only twice a day sometimes). Other people who have the same service from cingular but an earthlink account for example get their email every 15 minutes. Is there a better server setting I should tell blackberry to use? Here are the settings and what it defaulted to (I guess it read this from runbox server, as all I gave it was my email address and password): Server: secure.runbox.com Server Type: IMAP Port: 993 Timeout: 30 seconds SSL: Yes Actually, I can only change the server address and wether to use SSL. The rest is derived / hardcoded. I'm wondering if secure.runbox.om is correct, since that is not a server listed on the runbox.com help pages and wether SSL is required. I also wish I could use POP, but can't seem to change that - I have never on any device or OS had luck w/ IMAP. it's the most flaky, slow and unintuitive protocol. Thanks, Mike

19 Aug 2006, 02:06 AM	#2
carverrn Intergalactic Postmaster Join Date: Jan 2002 Location: Chicago, IL Posts: 5,606 Representative of: Runbox.com	Actually, secure.runbox.com is listed on the help pages: http://www.runbox.com/twiki/bin/view/RunboxHelp/IMAP Code: IMAP setup information * Incoming server type: IMAP * Incoming mail server: imap.runbox.com o For SSL, use secure.runbox.com. * IMAP server port number: 143 o For SSL, use port 993. I've heard people say that Runbox SSL is slower so I'm guessing that a 30 second timeout is too short. That would explain why sometimes it works and sometimes it doesn't. You might try changing to the non-SSL connection and see if that helps. Regards, Rich

20 Aug 2006, 05:47 AM	#3
zapata Essential Contributor Join Date: Dec 2004 Location: Wien, Østerrike Posts: 375	Runbox' IMAP server still does not support IMAP IDLE (RFC 2177). Your Blackberry probably doesn't poll the server and you only see updates/new e-mails when your MUA re-connects to the server. While the IMAP protocol is not flaky, some clients and servers are. So I'd suggest you try again with a different IMAP server. If it works, then you should complain to your current malfunctioning/incomplete imap provider.

23 Aug 2006, 05:20 AM	#5
mbeck Member Join Date: Jun 2003 Location: Bradenton, Florida Posts: 65	Thanks for the replies, though I'm also not completely sure what is meant by trying another IMAP provider - are you saying I have a choice of who to use to access runbox mail or to see if another account / service works with the BB. If that's the case, yes, my fastmail.us account seems to work better, though only slightly. I have now gone through many iterations and combinations of SSL/ non-SSL, deleting and reconfiguring the profile for the blackberry and rebooting the device. It seems like emails show up "whenever they please" which I cant' believe is the norm considering how many business professionals live and die by this technology P.S. on a side note what determines when I stop receiving notifications of replies to my posts? I came back today and found that there were a couple of new posts that I never got notice on....