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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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31 May 2015, 08:10 AM | #1 |
Member
Join Date: Feb 2004
Location: Markham, ON Canada
Posts: 80
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Safe Addresses Going to Junk Folder
Over the past few weeks, I've observed multiple instances of mail being directed to the spam folder even though the senders' exact addresses are already in my address book. The content, I acknowledge, may seem suspicious - most are from commercial senders including banking and credit card reminders - but the spam filtering rules state that any address already in the address book is considered "safe"/
Any thoughts on why this is happening and how to prevent it continuing?? Thanks |
31 May 2015, 02:59 PM | #2 |
Intergalactic Postmaster
Join Date: May 2004
Location: Irving, Texas
Posts: 8,930
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