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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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9 Jan 2020, 09:09 AM | #1 |
The "e" in e-mail
Join Date: Sep 2005
Location: Macao
Posts: 2,135
Representative of:
tls-mail.com |
about account closing
I have closed my account at FM, but I have some USD balance in the closed account. Will they refund that to me? Thanks.
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9 Jan 2020, 11:46 AM | #2 | |
Essential Contributor
Join Date: May 2018
Posts: 474
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Don't think so based on "Canceling accounts and deleting users" which says:
Quote:
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9 Jan 2020, 01:34 PM | #3 |
Cornerstone of the Community
Join Date: Jun 2004
Posts: 743
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Contact FastMail support and ask them.
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9 Jan 2020, 03:17 PM | #4 |
The "e" in e-mail
Join Date: Sep 2004
Location: The Netherlands
Posts: 2,905
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13 Jan 2020, 05:53 AM | #5 |
Master of the @
Join Date: Mar 2000
Location: Tel-Aviv, ISRAEL
Posts: 1,664
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When I've closed my Fastmail account (several months ago) they did exactly what I've asked for:
Part of my balance was transferred to my Pobox Mailstore account. The other part was transferred to my son's Fastmail account. |