[Problem Solved] HTML compose crashes Firefox!

oysterquartz · 26 Sep 2004, 12:18 PM

I should have known better than to trust that it wouldn't cause a problem, but silly me .. I thought that HTML composition in non IE browsers would have been sorted.

I was composing in text (in Firefox) and toggled to HTML, only to have the browser crash (I replicated the problem) and trash 15 minutes of composition.

Why isn't this bug fixed! I last tried this many months ago! It is simply unacceptable! So much for supporting open source and being standards compliant

Can someone at Fastmail.fm explain to me why they are unable to (like Yahoo, Hotmail, etc.) disable HTML composition automatically when an non IE browser (ie Firefox) etc. is used.

This doesn't seem beyond the capabilities of Yahoo et all, so why is it such an issue here .... why risk your users time and data!

ady · 26 Sep 2004, 05:00 PM

I just tried composing text and then switch to HTML in FireFox and it didn't crash. Message sent succesfully.

I use unofficial build from Moox.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20040903 Firefox/1.0 PR (Moox)

**psalzer** · 26 Sep 2004, 05:48 PM

Just used it with Firefox 1.0 PR and it didn't crash. Mostly worked, except that Firefox wouldn't work with the insert link or image dialogue boxes and I guess you'd have to do that in code view if you wanted them.

I don't see why you'd want it disabled. I thought that it was a big deal to people that FM has HTML composition for other browsers besides IE. What makes a browser crash on one machine often doesn't on another.

spiderman · 26 Sep 2004, 07:47 PM

I now only use Firefox and it's never crashed on me. Do you how the latest version 1.0 candidate release?

kurianja · 26 Sep 2004, 09:05 PM

I haven't used HTML compose much, but when I have tried it with Firefox(Linux as well as Windows), I haven't seen any serious problems that crash Firefox. oysterquartz: What version Firefox are you running? If you are running an older version, try upgrading to the latest one version. That should hopefully fix it..

oysterquartz · 26 Sep 2004, 11:09 PM

Hmm,

Very strange. I've been running a version of Firefox which is about two weeks old (on the machine I was using yesterday).

I'll upgrade, test, and post the results. It certainly crashed instantly (twice) as soon as I toggled to HTML compose (on the drop down menu) from text.

Maybe I jumped the gun ..... I'll revert after I test again.

Thanks for your feeback.

Edit:

Quick thought, is anyone using Win XP SP2 with Firefox 0.9, and attempted to see if it still works?

oysterquartz · 26 Sep 2004, 11:59 PM

Update:

I was running Firefox 0.92 on Win XP SP2 on the laptop where the crashes happened.

A complete uninstall of Firefox, and re-install of 1.0 PRC seems to have cured the problem.

Thank you all for your assistance

Mods: I tried to edit the heading of this thread to [Problem Solved] since the issue seems resolved, but it only edited the first posts title.

**ReuvenNY** · 27 Sep 2004, 01:29 AM

Quote:

Originally posted by oysterquartz
Update:

Mods: I tried to edit the heading of this thread to [Problem Solved] since the issue seems resolved, but it only edited the first posts title.

[Problem Solved]

26 Sep 2004, 12:18 PM	#1
oysterquartz The "e" in e-mail Join Date: Feb 2002 Location: Athens Posts: 2,402	[Problem Solved] HTML compose crashes Firefox! I should have known better than to trust that it wouldn't cause a problem, but silly me .. I thought that HTML composition in non IE browsers would have been sorted. I was composing in text (in Firefox) and toggled to HTML, only to have the browser crash (I replicated the problem) and trash 15 minutes of composition. Why isn't this bug fixed! I last tried this many months ago! It is simply unacceptable! So much for supporting open source and being standards compliant Can someone at Fastmail.fm explain to me why they are unable to (like Yahoo, Hotmail, etc.) disable HTML composition automatically when an non IE browser (ie Firefox) etc. is used. This doesn't seem beyond the capabilities of Yahoo et all, so why is it such an issue here .... why risk your users time and data! Last edited by oysterquartz : 26 Sep 2004 at 11:59 PM.

26 Sep 2004, 11:09 PM	#6
oysterquartz The "e" in e-mail Join Date: Feb 2002 Location: Athens Posts: 2,402	Hmm, Very strange. I've been running a version of Firefox which is about two weeks old (on the machine I was using yesterday). I'll upgrade, test, and post the results. It certainly crashed instantly (twice) as soon as I toggled to HTML compose (on the drop down menu) from text. Maybe I jumped the gun ..... I'll revert after I test again. Thanks for your feeback. Edit: Quick thought, is anyone using Win XP SP2 with Firefox 0.9, and attempted to see if it still works? Last edited by oysterquartz : 26 Sep 2004 at 11:17 PM.

26 Sep 2004, 05:00 PM	#2
ady Essential Contributor Join Date: Apr 2002 Location: Singapore Posts: 482	I just tried composing text and then switch to HTML in FireFox and it didn't crash. Message sent succesfully. I use unofficial build from Moox. Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20040903 Firefox/1.0 PR (Moox)

26 Sep 2004, 05:48 PM	#3
psalzer Moderator Join Date: Dec 2001 Location: Long Island, NY Posts: 2,654	Just used it with Firefox 1.0 PR and it didn't crash. Mostly worked, except that Firefox wouldn't work with the insert link or image dialogue boxes and I guess you'd have to do that in code view if you wanted them. I don't see why you'd want it disabled. I thought that it was a big deal to people that FM has HTML composition for other browsers besides IE. What makes a browser crash on one machine often doesn't on another.

26 Sep 2004, 07:47 PM	#4
spiderman Cornerstone of the Community Join Date: Feb 2002 Location: Cork, Ireland Posts: 802 Representative of: Fastcheck.org	I now only use Firefox and it's never crashed on me. Do you how the latest version 1.0 candidate release?

26 Sep 2004, 09:05 PM	#5
kurianja Master of the @ Join Date: Apr 2003 Posts: 1,395 Representative of: Fastmail.FM	I haven't used HTML compose much, but when I have tried it with Firefox(Linux as well as Windows), I haven't seen any serious problems that crash Firefox. oysterquartz: What version Firefox are you running? If you are running an older version, try upgrading to the latest one version. That should hopefully fix it..

26 Sep 2004, 11:59 PM	#7
oysterquartz The "e" in e-mail Join Date: Feb 2002 Location: Athens Posts: 2,402	Update: I was running Firefox 0.92 on Win XP SP2 on the laptop where the crashes happened. A complete uninstall of Firefox, and re-install of 1.0 PRC seems to have cured the problem. Thank you all for your assistance Mods: I tried to edit the heading of this thread to [Problem Solved] since the issue seems resolved, but it only edited the first posts title.