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Old 15 May 2017, 05:05 PM   #31
BritTim
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Quote:
Originally Posted by elvey View Post
What changes to the From and To are you suggesting?
I did not have anything specific in mind. It just seemed, based on the symptoms, that FastMail was messing up the headers, and I thought resetting them might be a circumvention allowing the message to be sent.

Of course, the issue needs to be fixed, but at least this provides additional evidence of what is going on, as well as a simple way of getting around the problem should it rear its ugly head.
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Old 16 May 2017, 12:57 AM   #32
elvey
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Makes sense.

I think it's reasonable to just wait for the code that's on the beta server that fixes the problem to go live. I think that's what the developers have decided, and I'd make the same choice. A code migration specifically to fix this isn't worth it. Better spending the time on other things. We have 2 good workarounds. Bummer for folks who get an uninformative error message and don't discover a workaround.
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Old 18 May 2017, 11:45 PM   #33
PON
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I don't know if there's any connection but I'm also having problems Sending email via the new UI

http://www.emaildiscussions.com/show...905#post601905
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Old 5 Mar 2018, 08:18 PM   #34
yassarali
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Fastmail.FM
We got a support ticket about this and the user pointed to this post. So I thought I'll make an update here as well.

There is currently a known issue that sometimes causes the error:
Quote:
Send Failed
No From address specified
when sending emails.

An immediate fix for this is non-trivial, however, we will be rolling out an update later this year that should fix this. Until then, as a work around, if you hit this error, you can:
  1. Make any small change (for example, add a space and then delete it) and
  2. Click on "Save Draft"

You should then be able to send the email.
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Old 14 Mar 2018, 08:10 AM   #35
elvey
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Quote:
Originally Posted by yassarali View Post
... Until then, as a work around, if you hit this error, you can:
  1. Make any small change (for example, add a space and then delete it) and
  2. Click on "Save Draft"

You should then be able to send the email.
This workaround is not working for me today. I’ve made small changes to the subject the from the to and the body. And I hit save draft. Still getting the error.
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Old 15 Mar 2018, 01:45 PM   #36
Terry
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Try putting in a .
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Old 17 Mar 2018, 06:45 AM   #37
elvey
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Quote:
Originally Posted by Terry View Post
Try putting in a .

Didnít help.
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Old 2 Apr 2018, 02:16 AM   #38
elvey
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Ran into this yet again the other day on iPhone. Tried the mentioned workarounds and again they didn't work. Eventually worked after I tried a dozen or so times: tweak, save, attempt, repeat.

Can someone (from FastMail) provide an ETA on when this fix 'll get rolled out more precise than "later this year"?

I didn't think to test the fix for when I ran into email drafts for which the workaround doesn't work. Will next time.
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Old Today, 03:55 AM   #39
elvey
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I ran into this again (in Opera on Sierra). I tried logging in to the beta server to see if it was fixed there. It is NOT FIXED in beta.
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