Uptime history page

Jeremy Howard · 9 May 2002, 07:05 PM

OK, the first version of the uptime history page is now up. It's linked from our backup server, which is here: http://admin.fastem.com . I've also put up a backup copy of the docs there, so if people are having FastMail.FM connectivity problems you can still get to the docs to help you resolve it.

The uptime history page currently shows a rolling 24 hour status. The DB will actually store a few months of history, but just 24 hours is being reported on for now. Some stage soon I'll probably add a one week and a one month summary. I've added a dummy outage entry on server3 so you can see what it looks like. All times are Server Time (San Antonio, Texas). The uptime history page is synced from the main server every 15 minutes.

For www.fastmail.fm to be marked as 'up' it must have successfully logged into the web, POP (/SSL) proxy, IMAP (/SSL) proxy, and LMTP (mail delivery) proxy. For server2 and server3 to be marked as 'up', it must have successfully logged into the server with IMAP and listed an inbox's contents, and also have logged into POP (/SSL), and LMTP. This is checked every 2 minutes. If there's an outage we'll add something to the 'Details' column as soon as we find out the cause.

Every 20 minutes we still run the more complete test that tries many actions through the web interface. However this is not being reported through the uptime history page at this stage.

**ReuvenNY** · 9 May 2002, 09:38 PM

If anyone questions the commitment of the people behind fastmail.fm, I suggest they read this tread, and many others like this. It clearly illustrates to what lenghts will they go to monitor and communicate the performance of the servers. Keep up the good work guys!

Jeremy Howard · 9 May 2002, 09:57 PM

Thanks ReuvenNY!

csl1010 · 9 May 2002, 11:42 PM

Jemery, what is the location of server2.fastmail.fm & server3.....??

pcguy · 10 May 2002, 12:03 AM

Documentation link does not work. Results in a 404 error

MikeL · 10 May 2002, 12:06 AM

Quote:

Originally posted by pcguy
Documentation link does not work. Results in a 404 error

It took me to the FAQ page. Maybe a transient error?

Cheers,
Mike

pcguy · 10 May 2002, 12:11 AM

I get the following error message in Netscape and IE:

The requested URL /styles/dark-on-light.css was not found on this server.

lux · 10 May 2002, 12:12 AM

Quote:

I've also put up a backup copy of the docs there, so if people are having FastMail.FM connectivity problems you can still get to the docs to help you resolve it.

I think the FAQ page is the page you should be getting...

Stinger · 10 May 2002, 01:20 AM

The link in question takes me to 'fastmail.fm Europe backup server information'
no problems there

Regards

pcguy · 10 May 2002, 01:33 AM

What do you see when you click on the DOCUMENTAION link on this page?

**psalzer** · 10 May 2002, 01:49 AM

I'm getting the uptime history page. Is everyone getting it now?

MikeL · 10 May 2002, 01:52 AM

Quote:

Originally posted by pcguy
I get the following error message in Netscape and IE:

The requested URL /styles/dark-on-light.css was not found on this server.

Ah-ha! Let me try it from my Windows box; I was using Mozilla on my Linux box. Back in a few min.

Cheers,
Mike

**munchkin** · 10 May 2002, 01:54 AM

I'm getting the history page and the FAQ when clicking the 'Documentation' link. Tout est bien.

pcguy · 10 May 2002, 01:54 AM

I get the uptime history page fine when I click on the Uptime History Link. However I am still getting

"The requested URL /styles/dark-on-light.css was not found on this server."

when I go to http://admin.fastem.com/ and click on the DOCUMENTATION which is in turn linked to http://admin.fastem.com/docs/faqparts/FMFAQ.html.

MikeL · 10 May 2002, 01:56 AM

Hmmmm.... Worked fine for me from my Windows box, too, using IE 5.50.4522.1800CO (that's what the Help/About reports). Not sure what could be causing your symptoms.

Cheers,
Mike

9 May 2002, 07:05 PM	#1
Jeremy Howard Ultimate Contributor Join Date: Sep 2001 Location: Australia Posts: 11,501	Uptime history page OK, the first version of the uptime history page is now up. It's linked from our backup server, which is here: http://admin.fastem.com . I've also put up a backup copy of the docs there, so if people are having FastMail.FM connectivity problems you can still get to the docs to help you resolve it. The uptime history page currently shows a rolling 24 hour status. The DB will actually store a few months of history, but just 24 hours is being reported on for now. Some stage soon I'll probably add a one week and a one month summary. I've added a dummy outage entry on server3 so you can see what it looks like. All times are Server Time (San Antonio, Texas). The uptime history page is synced from the main server every 15 minutes. For www.fastmail.fm to be marked as 'up' it must have successfully logged into the web, POP (/SSL) proxy, IMAP (/SSL) proxy, and LMTP (mail delivery) proxy. For server2 and server3 to be marked as 'up', it must have successfully logged into the server with IMAP and listed an inbox's contents, and also have logged into POP (/SSL), and LMTP. This is checked every 2 minutes. If there's an outage we'll add something to the 'Details' column as soon as we find out the cause. Every 20 minutes we still run the more complete test that tries many actions through the web interface. However this is not being reported through the uptime history page at this stage.

9 May 2002, 09:38 PM	#2
ReuvenNY Moderator Join Date: Mar 2002 Location: New York Posts: 4,259	If anyone questions the commitment of the people behind fastmail.fm, I suggest they read this tread, and many others like this. It clearly illustrates to what lenghts will they go to monitor and communicate the performance of the servers. Keep up the good work guys!

9 May 2002, 09:57 PM	#3
Jeremy Howard Ultimate Contributor Join Date: Sep 2001 Location: Australia Posts: 11,501	Thanks ReuvenNY!

9 May 2002, 11:42 PM	#4
csl1010 Essential Contributor Join Date: Aug 2001 Location: U.K. & Hong Kong Posts: 284	Jemery, what is the location of server2.fastmail.fm & server3.....??

10 May 2002, 12:03 AM	#5
pcguy Member Join Date: Apr 2002 Posts: 79	Documentation link does not work. Results in a 404 error

10 May 2002, 12:11 AM	#7
pcguy Member Join Date: Apr 2002 Posts: 79	I get the following error message in Netscape and IE: The requested URL /styles/dark-on-light.css was not found on this server.

10 May 2002, 01:20 AM	#9
Stinger Member Join Date: Apr 2002 Location: Sunny UK Posts: 50	The link in question takes me to 'fastmail.fm Europe backup server information' no problems there Regards

10 May 2002, 01:33 AM	#10
pcguy Member Join Date: Apr 2002 Posts: 79	What do you see when you click on the DOCUMENTAION link on this page?

10 May 2002, 01:49 AM	#11
psalzer Moderator Join Date: Dec 2001 Location: Long Island, NY Posts: 2,654	I'm getting the uptime history page. Is everyone getting it now?

10 May 2002, 01:54 AM	#13
munchkin Moderator Join Date: Nov 2001 Location: Milliways Posts: 1,165	I'm getting the history page and the FAQ when clicking the 'Documentation' link. Tout est bien.

10 May 2002, 01:56 AM	#15
MikeL Essential Contributor Join Date: Apr 2002 Posts: 326	Hmmmm.... Worked fine for me from my Windows box, too, using IE 5.50.4522.1800CO (that's what the Help/About reports). Not sure what could be causing your symptoms. Cheers, Mike