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Old 27 Jul 2010, 01:01 AM   #1
Adon
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Join Date: Jan 2010
Posts: 135
Doppelganger INBOX folder is messing up my Thunderbird

Hi! Today I started Thunderbird and saw this:
http://a.imageshack.us/img217/1013/ghostinboxfm0.png

On the website in the folder options I could see this:
http://a.imageshack.us/img295/5381/ghostinboxfm1.png

When I tried to delete the ghost folders, Fastmail responded with an error:

Delete of folder 'INBOX' failed. IMAP Command : 'delete' failed. Response was : no - Operation is not supported on mailbox.

Also this ghost folder is not unsubscribable:
http://img842.imageshack.us/img842/5...stinboxfm2.png

Any ideas?

Client version: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.7) Gecko/20100713 Thunderbird/3.1.1

Last edited by Adon : 27 Jul 2010 at 01:07 AM.
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Old 27 Jul 2010, 03:36 AM   #2
mammaduck
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Looks like the problem described in this thread:

http://www.emaildiscussions.com/showthread.php?t=59979

If that is the case it should be resolved now.
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Old 27 Jul 2010, 03:47 AM   #3
Adon
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Unfortunately it's not. The problem remains. After I delete it, it reappears next time I start Thunderbird and it syncs.
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Old 27 Jul 2010, 04:00 AM   #4
mammaduck
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I deleted the greyed out inbox and the other weird folders through Thunderbird, after that they never returned. Did you delete them from Thunderbird or through the webinterface?
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Old 27 Jul 2010, 04:17 AM   #5
Adon
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Quote:
Originally Posted by mammaduck View Post
I deleted the greyed out inbox and the other weird folders through Thunderbird, after that they never returned. Did you delete them from Thunderbird or through the webinterface?
You can't delete them from the web interface. It returnes this error:
Delete of folder 'INBOX' failed. IMAP Command : 'delete' failed. Response was : no - Operation is not supported on mailbox

Although this orphan folder does not show in the folder list, you can see it only when you go to the folders options.

In Thunderbird it is resubscribed to every time you restart Thunderbird even after you have deleted it.
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Old 27 Jul 2010, 04:19 AM   #6
mammaduck
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Maybe you should post in the thread I gave you earlier. According to that thread the problem should be fixed. I know my ghost folders have vanished and not returned. Sorry I couldn't be of more help.
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Old 27 Jul 2010, 11:37 AM   #7
brong
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Fastmail.fm
Thanks for the update - I'm pretty sure this one is solved. It wasn't in an area of code I touched, so I still need to talk to the original programmer at CMU to understand what they were trying to achieve with that section of code. I just switched it off!
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Old 27 Jul 2010, 02:38 PM   #8
Adon
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Unfortunately the problem is still present.

But the best part is I actually managed to hide it in the web interface (put the flag "HIDDEN" on it) and then unsubscribe in the Thunderbird (it became subscribable for some reason). Looks like a workaround, but at least I don't see it anymore.
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Old 27 Jul 2010, 09:30 PM   #9
Adon
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Oh. I got rid of it. All I needed to do was to delete the sub-folder called INBOX.Trash from the web interface (and it only!), it deleted successfully and the ghost INBOX was gone as well.

Woohoo!
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