New login screen not working with LastPass

janusz · 3 Feb 2017, 11:49 PM

The https://runbox.com/login.ttml login screen ignores "autofill" option from LastPass. I hope this is fixed soon.

dbowdley · 4 Feb 2017, 02:30 AM

This should be working again now. Sorry about any inconvenience.

janusz · 4 Feb 2017, 02:36 AM

Sorry, but still not working (FF 51.0.1 & Chrome, Win 7).

dbowdley · 4 Feb 2017, 05:33 PM

Yes, sorry about the confusion. The issue that was fixed was the ability to select the login from a drop down list in LastPass. However, the autofill is still currently a problem for some browser/LastPass configurations and we are working on this. Sorry again for the inconvenience.

janusz · 4 Feb 2017, 06:21 PM

Thank you for your prompt reaction and looking into the matter.

damole · 6 Feb 2017, 11:50 AM

I'm having the same problem and as Runbox doesn't keep you logged in it means copying and pasting the password from Lastpass every time I want to login.

kservik · 8 Feb 2017, 12:40 AM

There has been many updates in the last few days regarding this. You still have the same problem?

janusz · 8 Feb 2017, 03:16 AM

I'm happy to confirm it's working now. Thanks for fixing the problem.

damole · 9 Feb 2017, 12:32 AM

It does let me autofill from the Lastpass menu but doesn't autologin like it used to. I'm using the latest version of Firefox on Windows 10.

janusz · 9 Feb 2017, 08:33 PM

Stopped working

DigitalOrchard · 10 Feb 2017, 05:21 AM

I'm not a LastPass user myself, but I do use the password managers and auto-fill provided directly by the browser. This works well with Runbox's login.

Can you allow your browser to store your Runbox credentials, as a temporary workaround? As long as it's your computer, that should not be a security concern.

evfrson · 10 Feb 2017, 05:22 PM

Works brilliantly with 1Password

janusz · 10 Feb 2017, 07:36 PM

Quote:

Originally Posted by DigitalOrchard

Can you allow your browser to store your Runbox credentials, as a temporary workaround?

Yes, I can, as long as this is a temporary hack. Lastpass used to work with RB and the fuctionality should be restored.

Quote:

Originally Posted by evfrson

Works brilliantly with 1Password

Fine, but it should work with LastPass too.

damole · 12 Feb 2017, 04:32 PM

If I didn't have to login everytime I opened the page I woudn't mind a bit of copy and paste but Rubox is my only email provider that makes me do this.

dbowdley · 12 Feb 2017, 07:41 PM

You shouldn't have to copy and paste the LastPass information now as we fixed this as mentioned above.

If you are still having this problem please open a support ticket so that we can get some more specific information from you and see if we can reproduce your problem here. Thank you.

3 Feb 2017, 11:49 PM	#1
janusz The "e" in e-mail Join Date: Feb 2006 Location: EU Posts: 4,943	New login screen not working with LastPass The https://runbox.com/login.ttml login screen ignores "autofill" option from LastPass. I hope this is fixed soon.

4 Feb 2017, 02:30 AM	#2
dbowdley Cornerstone of the Community Join Date: Nov 2008 Location: UK Posts: 549 Representative of: Runbox.com	This should be working again now. Sorry about any inconvenience.

4 Feb 2017, 02:36 AM	#3
janusz The "e" in e-mail Join Date: Feb 2006 Location: EU Posts: 4,943	Sorry, but still not working (FF 51.0.1 & Chrome, Win 7).

4 Feb 2017, 05:33 PM	#4
dbowdley Cornerstone of the Community Join Date: Nov 2008 Location: UK Posts: 549 Representative of: Runbox.com	Yes, sorry about the confusion. The issue that was fixed was the ability to select the login from a drop down list in LastPass. However, the autofill is still currently a problem for some browser/LastPass configurations and we are working on this. Sorry again for the inconvenience.

4 Feb 2017, 06:21 PM	#5
janusz The "e" in e-mail Join Date: Feb 2006 Location: EU Posts: 4,943	Thank you for your prompt reaction and looking into the matter.

6 Feb 2017, 11:50 AM	#6
damole Member Join Date: Jun 2003 Posts: 73	I'm having the same problem and as Runbox doesn't keep you logged in it means copying and pasting the password from Lastpass every time I want to login.

8 Feb 2017, 12:40 AM	#7
kservik Cornerstone of the Community Join Date: Sep 2005 Location: Oslo, Norway Posts: 555 Representative of: Runbox.com	There has been many updates in the last few days regarding this. You still have the same problem?

8 Feb 2017, 03:16 AM	#8
janusz The "e" in e-mail Join Date: Feb 2006 Location: EU Posts: 4,943	I'm happy to confirm it's working now. Thanks for fixing the problem.

9 Feb 2017, 12:32 AM	#9
damole Member Join Date: Jun 2003 Posts: 73	It does let me autofill from the Lastpass menu but doesn't autologin like it used to. I'm using the latest version of Firefox on Windows 10.

9 Feb 2017, 08:33 PM	#10
janusz The "e" in e-mail Join Date: Feb 2006 Location: EU Posts: 4,943	Stopped working

10 Feb 2017, 05:21 AM	#11
DigitalOrchard Junior Member Join Date: Oct 2015 Location: Vancouver Island, Canada Posts: 19	I'm not a LastPass user myself, but I do use the password managers and auto-fill provided directly by the browser. This works well with Runbox's login. Can you allow your browser to store your Runbox credentials, as a temporary workaround? As long as it's your computer, that should not be a security concern.

10 Feb 2017, 05:22 PM	#12
evfrson Senior Member Join Date: Oct 2015 Posts: 160	Works brilliantly with 1Password

12 Feb 2017, 04:32 PM	#14
damole Member Join Date: Jun 2003 Posts: 73	If I didn't have to login everytime I opened the page I woudn't mind a bit of copy and paste but Rubox is my only email provider that makes me do this.

12 Feb 2017, 07:41 PM	#15
dbowdley Cornerstone of the Community Join Date: Nov 2008 Location: UK Posts: 549 Representative of: Runbox.com	You shouldn't have to copy and paste the LastPass information now as we fixed this as mentioned above. If you are still having this problem please open a support ticket so that we can get some more specific information from you and see if we can reproduce your problem here. Thank you.