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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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27 Apr 2007, 06:59 PM | #1 |
Intergalactic Postmaster
Join Date: Oct 2001
Location: Melbourne, Australia
Posts: 6,102
Representative of:
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five-ten-sg
As some people have noticed, five-ten-sg (http://www.five-ten-sg.com/blackhole.php) have listed all messagingengine.com ip's in their "free" range. In general that shouldn't be a problem, but unfortunately some systems seem to have a dumb setup to use any listing on five-ten-sg as a "block" event. *sigh*
I've sent a message to the maintainer to try and get delisted. Since it appears to be a pretty privately run RBL, there's no guarantee of course. Anyway, if anyone knows more about who runs the list or know someone who might be able to provide some influence, it would be appreciated. Rob --- To: blackhole18@five-ten-sg.com Subject: Listing of 66.111.4.0/24 (messagingengine.com) as free Hi A few months ago, you started listing messagingengine.com IPs as "free" (Free mail providers). Unfortunately a bunch of brain dead providers out there seem to use *any* listing on five-ten as a "block" event, which means that emails to various places from our users have been getting blocked. While it's true that we do provide free accounts through FastMail.FM, we do some pretty strict limiting, and given the brain dead providers, I was hoping we could get the listing removed. Examples of things we do to stop outgoing spam from free accounts 1. We limit the number of accounts that can be signed up from any particular IP per day 2. Every week, we analyse all signups in the last week, and look for common patterns (names, passwords, ips, etc) and close clearly duplicate accounts. This catches a significant amount of multi-signup fraud/spamming attempts 3. We spam check all outgoing email and immediately stop any email that's obviously spammy 4. If any account is reported as sending spam, we have a script that checks for "similar" accounts and lock them as well where obviously related to the first account All up, I think we're doing a good job at stopping outgoing spam, especially at the moment compared to the big providers (eg gmail, hotmail, yahoo). Everyday, I see more and more spam from those systems clearly being sent through their web interfaces via bot software (http://blog.fastmail.fm/?p=599). It's bloody frustrating that they don't seem to be doing much about the problem, and additionally, I've found that their IPs don't seem to be listed on the "free" listing at your site either, which seems to leave us at a disadvantage. For example, after doing some sends, I found email going through these hotmail/gmail/yahoo IPs, and none of them are listed at five-ten as "free". bay0-omc3-s6.bay0.hotmail.com [65.54.246.206] bay0-omc2-s37.bay0.hotmail.com [65.54.246.173] py-out-1112.google.com [64.233.166.176] py-out-1112.google.com [64.233.166.179] web55006.mail.re4.yahoo.com [206.190.58.140] web55013.mail.re4.yahoo.com [206.190.58.147] Anyway, hope that you consider our request and realise that we are trying to provide a legitimate email service with strong checks in place to avoid abuse. Regards Rob |
1 May 2007, 07:51 AM | #2 | |
Master of the @
Join Date: May 2003
Posts: 1,326
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sue the beggars. |
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20 Oct 2007, 10:16 AM | #3 |
Junior Member
Join Date: Apr 2002
Location: Ohio
Posts: 7
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*bump*
*bump* -- I just had an outgoing email blocked due to FastMail's listing within blackholes.five-ten-sg.com's "free" category. Did they ever respond to your request from earlier this year?
If they can't be reached, is it even possible to consider sending "free" users' email from a separate out-going IP? |
20 Oct 2007, 09:58 PM | #4 | |
Member
Join Date: Nov 2005
Posts: 49
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Quote:
Code:
Registrar Name....: REGISTER.COM, INC. Registrar Whois...: whois.register.com Registrar Homepage: www.register.com Domain Name: five-ten-sg.com Created on..............: Thu, Apr 20, 1995 Expires on..............: Wed, Apr 21, 2010 Record last updated on..: Thu, May 10, 2007 Administrative Contact: 510 Software Group Carl Byington P.O. Box 1293 Blue Jay, CA 92317 US Phone: 909-546-4700 Email: carl@five-ten-sg.com Technical Contact: Customer Requested Lock Carl Byington PO Box 1293 Blue Jay, CA 92317 US Phone: 909-546-4700 Email: carl@five-ten-sg.com DNS Servers: ns1.five-ten-sg.com ns3.five-ten-sg.com ns.five-ten-sg.com Code:
http://www.manta.com/coms2/dnbcompany_tkv5d 510 Software Group 27316 Pinewood Dr, Lake Arrowhead, CA 92352, United States Phone: (909) 546-4700 SIC: Prepackaged Software Line of Business: Prepackaged Software Services |
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22 Oct 2007, 04:15 PM | #5 |
Intergalactic Postmaster
Join Date: Oct 2001
Location: Melbourne, Australia
Posts: 6,102
Representative of:
Fastmail.FM |
Never heard from them, and concluded it wasn't worthwhile. Anyone using five-ten-sg has bigger problems...
http://stats.dnsbl.com/fiveten.html It blocks more non-spam than it does spam! Rob |