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Old 16 Aug 2022, 06:25 AM   #1
lsc
Junior Member
 
Join Date: Jun 2009
Posts: 15
Buttons in Firefox

The archive, spam, delete, etc. buttons are missing in Firefox on my desktop, but not my laptop . Any suggetions to get them back. Thanks.

Have tried reninstalling Firefox.
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Old 16 Aug 2022, 06:36 AM   #2
n5bb
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Join Date: May 2004
Location: Irving, Texas
Posts: 8,784
Which webmail email provider are you using?

It might be a Firefox extension/add-on which is blocking that portion of the screen. Also, some webmail systems allow users to hide buttons or toolbars. Without knowing which email system you are using itís hard to make any more suggestions. But I would start by removing or disabling all Firefox extensions/add-ons and making sure you are using the latest version of Firefox. Then reboot the computer. Is it a PC running Windows 10 or 11?

Bill
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Old 16 Aug 2022, 05:06 PM   #3
somdcomputerguy
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Quote:
Originally Posted by n5bb View Post
Which webmail email provider are you using?
Also, do you use the same browser (ie. Firefox) on both computers?

- Bruce
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Old 17 Aug 2022, 01:35 AM   #4
lsc
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Gmail, Firefox and windows 11 on both
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Old 17 Aug 2022, 06:45 AM   #5
lsc
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Extensions

Tried disabling extensions. Still did not help
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Old 17 Aug 2022, 12:07 PM   #6
n5bb
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Arrow Checkboxes or reading pane must be in use to see message action icons in Gmail

Go to Settings (the gear icon in the upper right), scroll down, and set "READING PANE" TO "No split".

Now if you select Inbox, you should only see the three following tools above the "Primary .. Promotions .. Social" line. The other tools are hidden. You should see:
  • Select checkbox icon
  • Reload circular icon
  • Kebab (three vertical dots) icon
If you now click the checkbox in front of a message or click a message to open the reading pane, you should see the full 10 icons at the top.

Now go to Settings (gear icon) and chance the "READING PANE" to either of the other choices (right of inbox or below inbox). You will now see all 10 icons at the top if you select a message or move through your messages using the j/k keyboard shortcuts.

So my guess is that on the PC which was not showing the icons, you did not have the reading pane visible. If you had clicked a message (or checked it) you should have seen the icons. Those icons only appear if you are reading a message in a reading pane or if a message is selected with a checkbox. Those are action tools which can only can be used when one or more messages or selected in some way (checkboxes or by reading a message).

Bill
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Old 19 Aug 2022, 12:09 PM   #7
lsc
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Join Date: Jun 2009
Posts: 15
Reverted to old gmail view

Still could not get it to work so reverted back to old gmail view and the buttons are back.
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