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FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
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4 Apr 2023, 11:01 AM | #1 |
Essential Contributor
Join Date: Dec 2002
Location: Sydney, Australia
Posts: 475
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Verify - No Code
I have some domain addresses which are flagged as "To send as someone@mydomain.com you must first verify that you own this address." After going through the send verification code process with one such address, no code arrived. I haven't tried with any others. Thought I would ask here first.
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4 Apr 2023, 04:14 PM | #2 |
The "e" in e-mail
Join Date: Feb 2006
Location: EU
Posts: 4,945
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In my (admittedly limited) experience with such an arrangement, the 'confirmation code" was actually an email to someone@mydomain.com, with a clickable confirmation link.
Are you sure such a message didn't end up in spam? |
4 Apr 2023, 05:04 PM | #3 |
Essential Contributor
Join Date: Dec 2002
Location: Sydney, Australia
Posts: 475
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mydomain.com is managed by FastMail. I am 100% certain that nothing addressed to someone@mydomain.com has arrived. I will try again and if nothing shows up I will open a support ticket.
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5 Apr 2023, 08:24 AM | #4 |
Essential Contributor
Join Date: Dec 2002
Location: Sydney, Australia
Posts: 475
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There are two places where email addresses can be added/managed. My email addresses is for managing your primary address and any aliases, Team & Sharing is where you define everything else - e.g. other users on a personal domain. This was not obvious to me. The wording on the My email addresses page reads:
Add a new address that delivers to you, or manage your current addresses. Learn more. To add or edit email addresses for other users in your account, go to Settings → Team & Sharing → Team addresses. In the first statement there is no mention of ALIASES which in my opinion is a critical omission since "manage your current addresses" can be interpreted (and was, by me) as covering all of my defined addresses not just me and any aliases for myself. |
5 Apr 2023, 06:52 PM | #5 | |
Essential Contributor
Join Date: May 2018
Posts: 478
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Quote:
If you have any disabled aliases (excuse me, "team addresses") those will appear in the "My email addresses" list with the status "blocked". Clicking edit for such a alias will show the message you quoted above. Clicking the "verify" button will initiate the verification sequence by sending a message to the alias. But you'll never see it because the alias is disabled. Brilliant! Thus to verify these you need to...
Isn't this new UI great? Heh, I wonder where all those verification codes went for all the times I was trying it before figuring this mess out? |
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7 Apr 2023, 10:17 PM | #6 | |
Junior Member
Join Date: Jul 2016
Posts: 23
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Quote:
BTW Until I saw this thread I didn't even know there were blocked "vintage" addresses waiting to be verified after such a long time of possession. |
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8 Apr 2023, 02:04 PM | #7 | |
Essential Contributor
Join Date: May 2018
Posts: 478
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Quote:
I've since wrote a ticket on this behavior and got a reply it was sent to the developers so the ticket is still open. Stay tuned... |
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