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Old 14 Mar 2018, 04:27 AM   #1
gecko
Senior Member
 
Join Date: Feb 2010
Posts: 107
Runbox maintenance on 1 April

I just stumbled upon this blog entry.

https://blog.runbox.com/2018/03/sche...me-01-04-2018/
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Old 15 Mar 2018, 04:32 AM   #2
janusz
The "e" in e-mail
 
Join Date: Feb 2006
Location: EU
Posts: 4,547
This is Easter Sunday for a large part of the world, so the impact will be relatively small (does not apply to the Runbox folks )
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Old 22 Mar 2018, 02:44 PM   #3
Valdo
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Join Date: Mar 2018
Posts: 2
Maintenance 1st of April 2018

I would expect a short notification by email...
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Old 24 Mar 2018, 01:20 AM   #4
dbowdley
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Join Date: Nov 2008
Location: UK
Posts: 537

Representative of:
Runbox.com
Quote:
Originally Posted by Valdo View Post
I would expect a short notification by email...
A notification will go out by email, but we give more advanced notice on our status and blog websites.
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Old 1 Apr 2018, 06:28 PM   #5
Geir
The "e" in e-mail
 
Join Date: Sep 2001
Location: Oslo, Norway
Posts: 2,928

Representative of:
Runbox.com
As you may have noticed, the email services went down as scheduled and work is ongoing.

Please check https://status.runbox.com for further updates.

- Geir
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Old 1 Apr 2018, 08:46 PM   #6
dbowdley
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Location: UK
Posts: 537

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Runbox.com
The maintenance has now been completed successfully, and within the predicted time period.
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Old 1 Apr 2018, 11:42 PM   #7
cwrea
Member
 
Join Date: Oct 2005
Location: Mississauga, Ontario, Canada
Posts: 30
Not a success. I can no longer send email. Borked "whois" broke domain email hosting.

I can no longer send out email from my custom domain because the webmail interface is reporting "The ownership of the domain you are sending from has not been verified. Please make the required MX changes and check your domain's status under Account > Email Hosting and try again."

However, under "Account > Email Hosting" it is reporting that my domain is "Rejected (Non-existent domain)" ... but the "[Whois]" link on the same page brings up the result "Error: Could not retrieve Whois information"

I'm not sure if it's just me seeing this problem, or anybody with a .CA domain with email hosted at Runbox (am I the only one?) or anybody with a custom domain with email hosted at Runbox, but this is a blocker. Can you please fix ASAP? Thanks!
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Old 1 Apr 2018, 11:54 PM   #8
cwrea
Member
 
Join Date: Oct 2005
Location: Mississauga, Ontario, Canada
Posts: 30
Can't receive email either

Senders are seeing "550 relay not permitted".
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Old 2 Apr 2018, 12:11 AM   #9
cwrea
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Join Date: Oct 2005
Location: Mississauga, Ontario, Canada
Posts: 30
Working again. Thanks!

Thanks for fixing it quickly. Much appreciated.
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