|
FastMail Forum All posts relating to FastMail.FM should go here: suggestions, comments, requests for help, complaints, technical issues etc. |
|
Thread Tools |
19 Feb 2019, 12:38 AM | #1 |
Moderator
Join Date: Mar 2002
Location: Virginia, USA
Posts: 3,265
|
Android App Issue?
I tried to get into my email last night on my mobile.
I could not login with my password which was really really weird. I clicked the Can't Access Your Account? link. I reset my password. It said I'm not allowed to login until 24 hours after the password reset. What in the world??.... I tried this morning but still nothing. It's saying invalid p/w. So I come online on the computer. Enter my new password and I'm in. What gives on mobile? (edit: I've updated the app and still cannot get in). |
19 Feb 2019, 02:13 AM | #2 |
The "e" in e-mail
Join Date: Apr 2011
Location: Manchester UK
Posts: 2,616
|
|
19 Feb 2019, 08:24 AM | #3 |
Moderator
Join Date: Mar 2002
Location: Virginia, USA
Posts: 3,265
|
Well no I didn't see that Fred I will go do some cache clearing and more tonight and try it again! Thank you very much.
|
19 Feb 2019, 06:01 PM | #4 |
The "e" in e-mail
Join Date: Jul 2002
Location: VK4
Posts: 3,013
|
They just updated the UI so perhaps that stuffed something else up.
|
22 Feb 2019, 02:46 AM | #5 |
Moderator
Join Date: Mar 2002
Location: Virginia, USA
Posts: 3,265
|
Well thanks everyone because I did all that and it worked.
|
22 Feb 2019, 03:58 PM | #6 |
Master of the @
Join Date: Jul 2002
Location: Hampshire, UK
Posts: 1,238
|
Should one do this periodically as preventive maintenance?
NJSS |
25 Feb 2019, 06:11 AM | #7 | |
Essential Contributor
Join Date: Aug 2009
Location: Canada
Posts: 296
|
Quote:
|
|